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Alter Domus Logo Alter Domus · IT - Software Development

Senior Salesforce Administrator

United Kingdom; Spain, London · Job Posted May 29, 2026
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Job Description

We are seeking an experienced Senior Salesforce Administrator to lead the optimization and strategic enhancement of our Salesforce CRM platform. You will play a critical role in designing integrations, automating workflows, and enabling data-driven decision-making across sales, marketing, and operations teams. This position requires both technical expertise and strong stakeholder management skills to drive platform adoption and business impact.

Job Responsibility

  • Lead the setup, administration, and ongoing optimization of the Salesforce CRM platform
  • Develop and implement end-to-end system integrations between Salesforce and third-party applications
  • Collaborate with IT and operations teams to maintain seamless data flow and system connectivity
  • Build and maintain custom objects, validation rules, workflows, Flows, and approval processes
  • Ensure platform stability, security, and alignment with business requirements
  • Manage system configuration changes and maintain documentation standards
  • Design and optimize workflow automations and approval processes to support sales and marketing efficiency
  • Manage assignment rules, email alerts, and process automation to streamline business operations
  • Leverage automation tools including Flows, Process Builder, and Assignment Rules to reduce manual effort
  • Continuously evaluate system performance and recommend improvements to enhance productivity
  • Identify opportunities for automation and implement solutions that drive operational excellence
  • Build and maintain custom dashboards and reports to track key business metrics (pipeline, conversion, engagement, etc.)
  • Transition static reporting (Excel-based) into dynamic Salesforce dashboards
  • Partner with stakeholders across teams to ensure data-driven decision-making
  • Create executive-level reporting and insights for leadership visibility
  • Implement analytics best practices and ensure data accuracy across reports
  • Manage user access, roles, and permission sets in alignment with data security policies
  • Deliver training sessions and create user guides to enhance adoption and promote best practices
  • Provide ongoing user support and troubleshooting for platform-related issues
  • Champion Salesforce best practices and drive continuous improvement in user engagement
  • Act as the primary point of contact for Salesforce-related questions and requests
  • Oversee data import/export, deduplication, and data quality initiatives
  • Implement and maintain data governance frameworks to ensure data integrity
  • Establish data standards and policies across the Salesforce environment
  • Monitor data quality metrics and implement corrective actions as needed

Requirements

  • 6+ years of Salesforce administration experience, including system integration and automation workflows
  • Hands-on experience with Salesforce Sales Cloud and familiarity with Marketing Cloud
  • Strong understanding of Salesforce Objects (Leads, Accounts, Opportunities, Campaigns, Cases, etc.)
  • Skilled in data import/export, deduplication, and data governance frameworks
  • Extensive experience with automation tools including Flows, Process Builder, and Assignment Rules
  • Proven ability to build custom objects, validation rules, workflows, and approval processes
  • Experience developing and maintaining system integrations with third-party applications
  • Strong reporting and dashboard creation skills with focus on business metrics
  • Excellent communication and stakeholder management skills
  • Strong documentation skills and attention to detail
  • Ability to balance strategic system design with day-to-day operational management
  • Problem-solving mindset with ability to work independently and collaboratively

Nice to have

  • Salesforce Certified Administrator (required or strongly preferred)
  • Salesforce Certified Advanced Administrator
  • Familiarity with SQL and API-based integrations
  • Experience with middleware/integration platforms (MuleSoft, Zapier, etc.)
  • Knowledge of Agile/Scrum methodologies
  • Experience with Salesforce CPQ, Service Cloud
  • Understanding of GDPR, data privacy, and security compliance

What we offer

  • Support for professional accreditations such as ACCA and study leave
  • Flexible arrangements, generous holidays, plus an additional day off for your birthday
  • Continuous mentoring along your career progression
  • Active sports, events and social committees across our offices
  • 24/7 support available from our Employee Assistance Program
  • The opportunity to invest in our growth and success through our Employee Share Plan
  • Plus additional local benefits depending on your location
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