Senior Salesforce Administrator Job at Optimizely (Austin)

Senior Salesforce Administrator

Optimizely

Location:
United States , Austin

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

Optimizely is seeking a Senior Salesforce Administrator who will report to the Director of Business Enablement, Information Technology. This role will primarily work with the Sales Operations team as well as other departmental system administrators of enterprise software applications. This role will ensure that Optimizely’s Salesforce instance is both scalable and meeting the needs of the business operations. You will have extensive experience designing and implementing enterprise features in Salesforce. You will collaborate with sales operations managers, business systems analysts, and system admins to design and implement solutions to business problems. You will champion the best practice usage of the system and its integrations with other systems like Salesforce RCA/RCB, CPQ, NetSuite, RightRev, DocuSign, Marketo.

Job Responsibility:

Work closely with business analysts and sales operations managers relating to changes in integrations for projects related to enterprise systems, integrations, processes, change control, and operations
Work closely with business analysts and sales operations managers in solution sessions to understand requirements, find common ground, and evaluate acceptable solutions
Create and maintain documentation on enterprise systems and satellite system integrations
Create/update and maintain documentation in partnership with cross-departmental teams related to process and operations when related to specific work
Collaborate with business analysts and sales operations managers to develop User Acceptance Testing scenarios, identify test criteria and test new functionality/enhancements
Identify gaps in process, operations, and systems
Understand data flows between enterprise systems
Develop and maintain trust cross-departmentally
Research and recommend emerging technology to the business and system owners
Stay current with technological developments within the Salesforce platform
Log and track work in a structured ticketing system (Jira) and manages changes sets in accordance with best practices

Requirements:

Fluent in English
3+ years in administrating Salesforce
2+ years in practice of Apex code
Salesforce certifications as Administrator
Knowledge of Salesforce platform limits, order of execution, data storage impacts, and sharing and visibility
Solid knowledge of Agile development methodologies
Experience with Sales Cloud, Service Cloud, CPQ, & Communities
Practice of “configuration before code” mindset
Experience designing or building Salesforce integrations with third-party applications
Ability to create webhooks and work with API

Nice to have:

Platform Developer certification
Related educational degree or certificates
ITIL Service Delivery
Agile methodology certifications
Public presentations of your work: speaking at conferences, articles published, book author
Atlassian, BSA, PM, Microsoft, Google, and/or other IT related certifications

Additional Information:

Job Posted:
April 11, 2026

Optimizely - All Job Offers

Job Link Share: