Senior Salesforce Admin Job at Groupon

Senior Salesforce Developer

You’ll join as a Senior Salesforce Developer embedded in the client’s engineerin...

Location

Ukraine

Salary:

Not provided

Inoxoft

Expiration Date

Until further notice

Requirements

6+ years of hands-on Salesforce development across Apex, LWC, and platform APIs
Proven ability to architect scalable, maintainable solutions in complex orgs
Strong understanding of data modeling, security architecture, and declarative automation (Flows, Process Builder, etc.)
Experience delivering robust integrations (REST/SOAP, middleware, custom interfaces)
Proficiency with Salesforce DX and Git
CI/CD experience
Ability to lead technical planning, conduct code reviews, and uphold engineering best practices
Track record of mentoring developers and elevating team standards
Familiarity with Agile methodologies and backlog quality
Salesforce Platform Developer II (or equivalent experience)

Job Responsibility

Manage day-to-day operations of the Salesforce org: user access/permissions, data model changes, flows, dashboards, and reports
Translate cross-functional requirements into high-impact features that boost efficiency and productivity
Design, build, and maintain custom solutions with Apex, Lightning Web Components (LWC), and Salesforce APIs
Architect and implement integrations with external systems via REST/SOAP, middleware, and custom interfaces
Identify and reduce technical debt
enforce performance, security, and scalability best practices
Improve developer experience: SFDX/Git workflows, CI/CD, tooling, documentation, and internal processes
Mentor junior developers through code reviews, pairing, and knowledge sharing
Participate in Agile ceremonies (planning, standups, reviews, retros) and contribute to the long-term Salesforce roadmap
Track Salesforce releases and best practices

What we offer

Flexible working hours
25 paid days off and 10 sick/medical leaves
Additional paid days off for personal events like marriage and childbirth
Maternity/Paternity leaves
Skills Evaluations and promotions are based on Corporate Matrix
Discount program
Self-development budget per year
Referral bonuses
Corporate events and gifts
Learning events and mentorship opportunities

Senior Analyst, Consumer Revenue Operations

Ethos is looking for a highly driven, self-starter to join the Revenue Operation...

Location

India , Bangalore

Salary:

Not provided

Ethos

Expiration Date

Until further notice

Requirements

4+ Years of Overall experience, preferably in Revenue/ Sales Operations, PnL, Ops & Strategy or other related fields
2+ Years of experience in Revenue/ Strategy/ Growth function in B2C
Tier-1 UG/ Tier 1/ 2 MBA (with at least 2 years of experience post MBA)
Salesforce system admin experience, experience with configuring and using sales technologies (e.g. CRM - Salesforce,Hubspot, Telephony Tools etc.)
Proficient in using analytical tools like Excel, SQL to derive actionable insights from data
Highly motivated, self-directed, team player that can be a jack-of-all-trades
Demonstrated capabilities of working in a high growth, ambiguous startup environment
Comfort with ambiguity, a positive attitude, and a drive to manage projects to completion
Comfort with numbers and analysis with a desire to build on analytical skills
Exceptional written and oral communication skills

Job Responsibility

Proactively monitor and strive to maintain high levels of data quality, accuracy, and process consistency across all Revenue Operations functions
Develop, implement, and maintain standard operating procedures for Salesforce and other systems to ensure the team is keeping up to date on cases, tasks and overall activity goals
Optimize processes with a view to continually improve how the systems are configured to optimize the efficiency and effectiveness of our sales programs and people
Drive end to end initiatives aligned with the strategic quarterly goals of the Revenue Org and the company, support strategic projects working internally and cross functionally

Senior Manager, Knowledge Strategy

SiriusXM is looking for an experienced Knowledge & Digital Success Strategist to...

Location

United States , New York

Salary:

100000.00 - 128000.00 USD / Year

SiriusXM

Expiration Date

Until further notice

Requirements

7+ years of experience in KCS program management
Knowledge of KCS: KCS Practices v6 Certified
Proficient in content or knowledge management systems (e.g., Salesforce Knowledge, Contentful, Google Drive, Confluence, or similar) and CRM integrations
Content strategy, and/or digital self-service experience, preferably in a customer-focused industry
Project Management: Proven ability to manage complex projects from inception to completion, ensuring timelines, budgets, and quality standards are met
Analytical Skills: Strong data analysis skills, with experience leveraging web analytics tools (e.g., Google Analytics, Adobe Analytics) to inform strategy
Communication: Excellent written and verbal communication skills, with a knack for translating complex concepts into clear, accessible language
Collaboration: Strong interpersonal skills, with experience working cross-functionally in fast-paced, agile environments
Familiarity with SEO best practices for content optimization
Demonstrated experience supporting or partnering with contact center/BPO operations, with insight into industry processes and best practices

Job Responsibility

Lead the end-to-end Knowledge-Centered Service (KCS) program, shaping strategy to drive adoption across the organization
Manage the KCS Council, serve as an advocate for industry-leading practices, and maintain KCS v6 Certification
Be a strategic partner to internal teams, embedding KCS principles into day-to-day workflows and overseeing key metrics
Co-own the vision and execution of our Help Center strategy, optimizing site architecture for intuitive self-service
Collaborate with cross-functional partners (UX/UI, developers, product managers)
Use analytics and user feedback to refine the experience
Explore opportunities to extend help content across digital touchpoints
Be the Knowledge Admin, helping to design and configuration of our knowledge base within Salesforce Service Cloud and Experience Cloud
Translate user needs into actionable deliverables, collaborate with technical teams, and ensure seamless functionality during releases
Leverage AI to enhance the creation and delivery of content

What we offer

Eligible for discretionary short-term and long-term incentives.

Fulltime

New

Salesforce Administrator & RevOps Generalist

The Salesforce Administrator & RevOps Generalist is a hybrid role combining Juni...

Location

United States

Salary:

Not provided

Groupon

Expiration Date

Until further notice

Requirements

1–3 years of Salesforce Admin experience (or equivalent hands-on exposure)
Familiarity with Salesforce Flows (ability to build basic flows or willingness to learn quickly)
Strong troubleshooting skills and problem-solving mindset
Comfortable fixing data, leads, owners, duplicates, and workflow errors
Experience working with GTM or customer-facing teams
Strong attention to detail and data accuracy
Basic reporting & dashboard experience
Ability to communicate clearly with sales reps and managers

Job Responsibility

Perform day-to-day Salesforce configuration (fields, page layouts, record types)
Maintain and update small Flows and automation components
Troubleshoot user issues related to leads, accounts, opportunities, permissions
Fix stuck or misrouted leads
Support routing and assignment logic improvements
Partner with the Senior Salesforce Admin on larger automation projects
Assist in cleanup of metadata, permission sets, and technical debt
Support governance and documentation of Salesforce changes
Identify and fix CRM inaccuracies (duplicates, missing data, misaligned owners)
Ensure proper setup of renewals, upsells, and new deal configurations

Senior Salesforce Administrator

We are looking for a Senior Salesforce Administrator to take a lead role in the ...

Location

United Kingdom , London

Salary:

Not provided

The Telegraph

Expiration Date

Until further notice

Requirements

Strong, hands-on experience configuring Service Cloud in a complex environment
Expert-level Flow creation, troubleshooting, and optimisation
Experience with deployments, change sets/devops tooling, and sandbox management
Ability to design scalable, maintainable solutions that follow platform best practices
Strong understanding of Salesforce data structures, APIs, and error-handling principles
Experience with Omni-Channel, case assignment routing, and automation around service operations
Experience working with Agentforce / AI Agents or a strong ability to learn rapidly
Familiarity with Einstein for Service tools (Email Drafts, Case Wrap-Up, Article Recommendations, Case Classification)
Ideally holds Agentforce Specialist certification or relevant Trailhead credentials
Proven experience in a senior admin or advanced second-line Salesforce role

Job Responsibility

Act as a senior system administrator across TMG’s Salesforce platform, with ownership of advanced BAU tasks and complex support requests
Design, build, debug, and optimise Flows, orchestrations, automations, and error-handling frameworks
Lead the investigation and resolution of complex issues, including failures in integrations, flows, API-driven processes, and subscription logic (Zuora/MPP)
Oversee release management alongside developers, including participating in deployment rota, validating builds, and ensuring sandboxes remain aligned with production
Lead the configuration and expansion of Agentforce for Service
Support the rollout of Einstein for Service capabilities
Stay current with rapidly evolving AI features and help guide internal adoption
Work closely with our developers and QAs on solution design, technical refinement, and deployment readiness
Partner with the business to translate requirements into actionable Salesforce solutions that are scalable and maintainable
Document configuration, logic, and release steps in Jira/Confluence

What we offer

Dynamic working opportunities
Medical cover
Parental leave (six months fully paid maternity leave and enhanced paternity/partner leave)
Life assurance
Season ticket loans
Flexible benefits designed to support your lifestyle and help you achieve a healthy work-life balance
Access to a variety of training and development opportunities through The Academy

Senior GTM Systems Manager

Gem is looking for a senior individual contributor to own and evolve the GTM sys...

Location

United States , San Francisco

Salary:

155000.00 - 185000.00 USD / Year

Gem

Expiration Date

Until further notice

Requirements

6–10+ years in Salesforce / GTM systems / Revenue Operations systems roles
Strong hands-on experience with Salesforce Flows, validation rules, and declarative automation
Experience configuring Revenue Cloud or CPQ in real GTM environments
Deep understanding of pipeline, quoting, renewals, and expansions
Proven ability to design systems with end-user usability in mind
Strong GTM intuition — understands how Sales, CS, Finance, and self-service motions actually work
Ability to make smart tradeoffs: build vs simplify vs outsource
Comfortable operating as a senior IC and primary owner
Clear, confident communicator across technical and non-technical partners
Salesforce Admin or Advanced Admin certification

Job Responsibility

Designing usable GTM workflows (end-to-end)
Revenue Cloud & Quoting
Cross-stack systems integration
Data architecture & system health
Intelligence → Salesforce

What we offer

Highly competitive salary & equity
10-year window to exercise your stock options
Supportive Flexible Time Off program
16 paid holidays, including regular company-wide wellness days
Best-in-class medical, dental & vision insurance
$1,200 annual stipend for learning and development opportunities
16 weeks of Paid Parental Leave for birthing and non-birthing parents
New Parent Perks totaling $1,500 and flexibility upon return to work

Fulltime

Senior Amazon Connect Telephony Developer

Are you ready to architect the future of cloud-based contact centers? This is yo...

Location

United States , Des Moines

Salary:

125000.00 - 155000.00 USD / Year

Robert Half

Expiration Date

Until further notice

Requirements

5–10+ years in telephony/contact center engineering
3+ years hands-on with Amazon Connect
2+ years with Salesforce Service Cloud Voice
MUST HAVE = AWS services: Lambda, EventBridge, Kinesis, DynamoDB, S3, CloudWatch
Telephony fundamentals (SIP, RTP, QoS)
Experience with REST APIs, event-driven architectures, and security best practices
Experience with Agentforce or Salesforce Professional
CI/CD and Infrastructure as Code (CloudFormation, CDK, Terraform)
Salesforce certifications (Admin, Platform App Builder, Service Cloud Consultant)
AWS certifications (Solutions Architect, Developer, DevOps)

Job Responsibility

Architect and optimize Amazon Connect & Salesforce Service Cloud Voice platforms
Build and maintain contact flows, Lex bots, call routing, and analytics using AWS services
Develop Lambda functions (Node.js/Python) to enhance voice capabilities & integrations
Deliver dashboards & reporting tools for contact center performance metrics
Partner with network/security teams to ensure QoS and secure IAM configurations

What we offer

13% BONUS
20% PROFIT SHARING
medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Senior Marketing Operations Analyst

Hostaway is a SaaS scale-up transforming the vacation rental industry. We're hir...

Location

Argentina , Buenos Aires

Salary:

Not provided

Hostaway

Expiration Date

Until further notice

Requirements

Hands-on GA4 and Google Tag Manager experience, including events, conversions, and cross-domain tracking
Consent management familiarity and a basic understanding of privacy constraints
Proven experience with HubSpot and Salesforce in a B2B funnel, covering lead lifecycle, campaigns, and reporting
BI experience with Looker, or a similar enterprise-grade BI tool
Strong SQL skills using joins, CTEs, and window functions, with confidence validating data end to end
Experience building marketing reporting and enforcing UTM standards

Job Responsibility

Own end-to-end top-of-funnel tracking across web and paid channels, including UTM standards for source, medium, and campaign
Improve GA4 configuration and conversion tracking, maintain Google Tag Manager tags and events, and ensure consent-aware analytics
Define and enforce a UTM taxonomy and naming standards that prevent attribution leaks and double-counting
Build, maintain, and QA dashboards for Marketing performance in Tableau or Looker. Automate weekly and monthly reporting
Partner with HubSpot and Salesforce admins to align the lead lifecycle, campaign member statuses, and definitions for MQL, SAL, and SQL so they are consistent and reportable
Reconcile web analytics with CRM data to validate pipeline influence, revenue impact, and spend efficiency
Write SQL for ad-hoc analysis, including data quality checks and troubleshooting across the funnel
Collaborate with Paid Media, Content, and Product Marketing teams to instrument experiments and measure impact with clear success metrics

What we offer

Competitive Compensation based on market rates in the country of the applicant
100% Remote work from anywhere within your country of residence
Equity in the form of valuable stock options
Values-Driven Leadership
Professional Growth and career advancement opportunities
Annual Paid Leave aligned with country-specific norms
Geographic Specific Benefits such as Health Insurance and Pensions where customary
Dynamic Team Culture with a global company

Fulltime

Senior Salesforce Admin

Groupon

Location:
United States

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 22, 2026

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Senior Salesforce Admin

Groupon

Location:United States

Category:IT - Software Development

Contract Type:Not provided

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Job Description:

Job Responsibility:

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Job Posted:January 22, 2026

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