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As the Senior Sales Strategy & Operations Lead, you will be a dedicated business partner to our Sales leadership team. This is a highly visible and analytical role focused on maximizing Xometry’s revenue potential and sales efficiency. You will move beyond tactical process management to define our Go-to-Market (GTM) strategy, lead critical planning cycles, and translate complex operational data into executive-level business recommendations. Your success will be measured by your ability to improve sales effectiveness through strategic insights, robust planning, and flawless execution of organizational change initiatives. You will serve as the analytical and strategic anchor of the Sales Operations function.
Job Responsibility:
Act as a critical strategic advisor to senior leaders in Sales, providing data-backed recommendations on GTM model effectiveness, territory design, and resource allocation
Drive the annual sales planning processes, including designing fair and balanced territories, modeling and setting ambitious yet achievable quotas, and ensuring alignment across finance, marketing, and sales leadership
Design and model the financial impact of sales compensation plans to ensure motivational alignment with overall company objectives
Develop and maintain executive-level dashboards and performance metrics that clearly visualize the health of the business, key revenue drivers, and funnel conversion rates
Conduct complex, ad-hoc analysis and scenario modeling to support high-impact decisions, such as market segmentation, pricing strategy, and ROI analysis for new sales investments
Leverage advanced data analysis techniques and business intelligence tools to identify deep trends in buyer behavior, sales velocity, and productivity bottlenecks, translating these findings into actionable strategic initiatives
Proactively evaluate the end-to-end sales cycle, identifying strategic gaps and recommending structural, process, or system enhancements to increase conversion and efficiency
Oversee data governance standards within the sales systems (e.g., Salesforce), ensuring the integrity and accuracy of the data used for all strategic planning and reporting
Work with Sales Operations teams to ensure the sales technology stack is effectively enabling the defined strategy and generating the necessary data for analytics
Direct and develop offshore sales support team responsible for administrative excellence, presentation deck creation, and basic reporting
Define the service-level agreements (SLAs) and workflows for the offshore team to ensure seamless support for the domestic sales organization
Serve as the primary point of contact for complex escalations originating from the support team, resolving bottlenecks and improving cross-functional communication
Requirements:
Bachelor's degree in Business, Finance, Economics, or a highly analytical field
8+ years of progressive experience in Sales Strategy, Sales Operations, or a highly analytical role like Management Consulting
Proven experience managing people or teams, ideally with experience overseeing offshore or remote resources
Proven track record of successfully partnering with and influencing executive-level sales leadership (VP/SVP)
Deep understanding of GTM strategies, territory management principles, and sales compensation design
Expert proficiency in financial and operational modeling using Excel/Google Sheets
Highly proficient in creating visualizations and reports using a modern BI platform (e.g., Tableau, Power BI)
Strong working knowledge of Salesforce (SFDC) data architecture and reporting capabilities
Exceptional analytical and problem-solving skills
Able to solve complex problems and successfully manage ambiguity and change
Must be a US citizen or Green Card Holder (ITAR)
Nice to have:
Experience with complementary sales tools (e.g., Outreach, Gong) is a plus