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The Senior Sales Specialist is a seasoned subject matter expert and is a quota-bearing sales persona. The purpose is to primarily pursue, and land qualified leads identified by the Client Management team and other respective teams. The Senior Sales Specialist identifies new opportunities from a selection of existing accounts, and presents solutions, value propositions, partner configurations, cost structures, and revenue models to the client that meet their needs. The Senior Sales Specialist works directly with clients at a variety of levels, as well as internal subject matter experts. A substantial amount of time is spent on engaged selling or supporting the sales process in partnership with Client Managers. This role contributes to the pre-sales process to create the best solution proposal for the client, as well as building and developing excellent stakeholder relationships with new and existing clients, whilst developing new business channels and territories.
Job Responsibility:
Assert subject matter expertise in the staff augmentation domain
Asserts a high level of relevant product and service knowledge to have meaningful conversations with potential and existing clients
Maintains awareness of the competitive landscape, market pricing, and strategy and how to penetrate a new market
Contributes to the knowledge base of the company's solutions and services within a practice area or service area by sharing best practices with internal teams, as well as client teams
Owns the client relationship and continuously build a professional relationship within assigned accounts
Works with relevant vendors and ensures a deep understanding of their services and how they can contribute to our own solutions set
Engages and interacts with clients to uncover and understand client business goals
Uses understanding of the client’s business and depth of knowledge on the solution to personalize the recommended solution in line with the client’s need
Articulates the solution to the client
Prepares and conducts client workshops and presentations and establishes relationships with multiple client stakeholders and secure deals with clients to achieve assigned sales quotas and targets
Identifies and acts on new sales opportunities within an account and work with the sales teams to drive them to closure
Pursues and lands qualified leads identified by the client managers and other lead generation sources
Executes on the sales strategy and supports the wider territory sales plan, defining own plan for the solution to ensure that sales target is achieved
Discovers, forecasts, and runs opportunities in the medium and long-term
Identifies, assesses and highlights client risks that could prove detrimental to the client’s organization and credibility
Supports the sales process and collaboratively work with sales teams, especially Client Managers, to successfully close the deal
Uses sales methodologies and tools such as opportunity plans, and account plans to drive the sales process
Develops and implements an opportunity plan, to provide regular check-ins with the primary point of contact and have an established process for getting buy-in from all stakeholders
Requirements:
Advanced sales experience in a technology or services environment
Advanced demonstrable experience in IT Managed Services environment
Advanced demonstrable experience of solution-based selling with a proven track record of sales over-achievement
Advanced demonstrable experience in selling complex collaboration solutions and services to C-Level clients
Advanced experience in resolving a wide range of issues in creative ways to meet targets and objectives
Advanced experience in networking with senior internal and external people in the specialist area of expertise
Bachelor's degree or equivalent in information technology/systems or sales or a related field
Nice to have:
SPIN and/or Solution Selling certification(s)
Relevant technology and vendor certification(s)
Preferred certifications in SPIN and Solution Selling