Senior Sales Specialist - GCC Job at NTT DATA (Gurgaon)

Job Description

As a Senior Client Manager at NTT DATA, you will be responsible for managing and growing client relationships, focusing on driving sales and ensuring client satisfaction. This role requires advanced experience in global partner management and customer service, particularly in the IT or professional services industry. A bachelor’s degree in business or a related field is required, and proficiency in Salesforce is essential. You will work in a full-time, on-site capacity, contributing to a diverse and inclusive workplace.

Job Responsibility

Managing and growing client relationships
Driving land, expansion, and renewals across all our solutions within your assigned accounts
Taking full ownership of these accounts, ensuring client satisfaction throughout their entire lifecycle
Building lasting connections and identifying how our services can add real value to their business
Working closely with various stakeholders, including vendors and partners, to achieve results
Using company's sales tools and methodologies to effectively manage accounts, opportunities, pipelines, and forecasts
Being the main point of contact for your clients, ensuring open and effective communication channels are developed and maintained
Identifying current needs, articulating how we can meet those needs through our solutions, and driving demand
Encouraging clients to explore additional services to nurture revenue growth
Engaging in developing governance and compliance policies to manage risk and ensure financial governance and compliance within your area of specialization

Requirements

Advanced experience in global partner management, sales environments, and customer service
Experience in the IT or professional services industry, focusing on business development and/or sales
Strong business acumen in sales, focusing on planning and leveraging tools and DATA
Knowledge of the company's offerings, client applications, use cases, and market trends
Ability to link our high-value services to specific client needs and outcomes
Experience in identifying and advancing opportunities at assigned prospects and clients, and accountability for coordinating internal and external resources to close sales opportunities
Excellent client engagement and management skills, aimed at improving client relationships and driving sales growth
Prior experience with the Salesforce.com contact platform
A bachelor’s degree or equivalent in business or a sales-related field

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Senior Sales Specialist - GCC

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