Senior Sales Operations Manager Jobs

Cricut

Location:
United States, South Jordan

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Cricut is looking for a self-motivated, detail-oriented, and analytically minded Sales Operations Manager to join our Sales Operations team. This role supports a wide range of strategic and operational initiatives across North America and plays a key part in driving business performance through forecasting, reporting, and cross-functional collaboration.

Job Responsibility:

Prepare weekly, monthly, and quarterly materials for business reviews with Sales and Finance
Build, run, and analyze reports and dashboards to provide key business insights for Cricut and retail partners
Support ad hoc reporting requests and develop tools/processes to improve team efficiency
Manage forecasting and demand planning for Machines, Extensions, Consumables, and Accessories
Conduct weekly/bi-weekly inventory planning calls with major retail accounts
Create and maintain a rolling SKU-level sales plan by account and by week
Analyze weekly sales performance vs. forecast and report findings to stakeholders
Monitor inventory levels, sales trends, and market conditions
communicate risks and opportunities proactively
Collaborate with Key Account Managers and leadership to develop quarterly and annual business plans
Partner with Order Management and the EDI team to ensure accurate and timely processing of purchase orders
Ensure orders meet customer-specific supply chain requirements to minimize chargebacks
Collaborate with Sales and Inventory teams to maintain optimal stock levels and maximize inventory productivity
Support promotional activities by coordinating with Sales and Demand Planning teams
Develop replenishment strategies for high-demand or seasonal items
Align inventory availability with financial objectives and in-stock goals
Analyze sell-in/sell-through performance and provide actionable recommendations
Track key inventory metrics and communicate performance updates to internal teams
Coordinate with buying teams to foster a proactive and collaborative environment
Serve as a liaison between Sales, Operations, Finance, and Product teams to support inventory and sales initiatives
Maintain strong relationships across departments to resolve issues quickly and effectively
Assist in resolving disputes and chargebacks in collaboration with the Finance team

Requirements:

Bachelor’s degree in Business, Supply Chain, Finance, or related field (preferred)
5+ years of experience in sales operations, demand planning, or supply chain management
Strong analytical skills and the ability to work with large datasets
Expertise in Excel (pivot tables, formulas, trend analysis)
Experience with business intelligence tools such as Tableau, Domo, or similar
Experience with statistical modeling and sales forecasting
Proven ability to drive results through process improvement and data insights
Excellent organizational, communication, problem-solving skills and detail-oriented
Ability to thrive in a fast-paced, team-oriented environment with minimal supervision

Nice to have:

You move with urgency
You set high standards
You stay focused when things move fast
You collaborate like a pro
You embrace AI as part of your toolkit

What we offer:

competitive Medical, Dental, and Vision coverage
a 401(k) match
generous PTO
tuition reimbursement
a yearly lifestyle stipend to support your wellness and passions
exclusive employee discounts
relocation assistance is available

Additional Information:

Job Posted:
December 07, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Senior Sales Operations Manager