Senior Sales Operations Lead, APAC Job at Airbnb

Director, International Operations

The International Revenue Operations team is the operational engine behind Vanta...

Location

United Kingdom , London

Salary:

Not provided

Vanta

Expiration Date

Until further notice

Requirements

8+ years of revenue operations experience in high-growth B2B SaaS
At least 3+ years managing teams
Deep expertise in Salesforce administration, reporting, and GTM analytics
Proficient in building scalable operational frameworks
Proven track record leading international operations (EMEA and/or APAC)
Understanding of regional nuances, time zones, and cross-border GTM motions
Strong stakeholder management skills with experience partnering with senior sales leaders, finance, marketing, and systems teams
Highly analytical and data-driven decision maker
Experience translating complex data into actionable insights and clear recommendations
Experience managing both pre-sales (SDR, sales) and post-sales (CS, AM) operations functions

Job Responsibility

Build and lead a team of 4 revenue operations professionals supporting Vanta's international GTM organisation across pre-sales and post-sales functions
Own the operating rhythm for EMEA and APAC revenue teams, including forecasting, pipeline inspection, territory management, and quarterly business reviews
Partner closely with international sales leadership to drive forecast accuracy, identify pipeline gaps, and remove friction in the sales process
Design and implement scalable processes for lead routing, opportunity management, comp administration, and performance tracking across multiple regions
Collaborate with global RevOps leadership, Business Systems, and GTM Analytics to ensure consistency while adapting for regional requirements
Act as the primary operational escalation point for international GTM teams, balancing speed and rigor in resolving issues

What we offer

Industry-competitive salary and equity
100% covered medical, dental, and vision benefits with dependents coverage
16 weeks paid Parental Leave for all new parents
Health & wellness stipend
Remote workspace, internet, and mobile phone stipend
Commuter benefits for team members who attend the office
Pension matching
25 days of Annual Leave per year
Unlimited sick time
8 company-paid holidays

Fulltime

Sdr Senior Manager - Apac

Be part of a team where your work directly shapes the way the world’s top compan...

Location

Singapore

Salary:

Not provided

JFrog

Expiration Date

Until further notice

Requirements

7+ years of progressive experience in Tech B2B quota-bearing sales roles
3+ years as a full-time Outbound Sales Development Manager of a team of at least 5 reps, including hiring, onboarding, coaching, and scaling teams in international companies
Experience working in deep-tech companies (Dev-Tech, Cybersecurity preferred)
Experience working with a modern SDR tech stack, including Salesforce, SalesLoft, Gong, LinkedIn Sales Navigator, ZoomInfo, or similar tools
Strong leadership and influencing skills with demonstrated success in leading high-performing and motivated teams in Sales Development or Inside Sales
Strong operational acumen with the ability to leverage data to make business decisions
Experience working cross-functionally with multiple departments (Marketing, Sales, etc.) in scaled organizations (+1000 employees)
Excellent communication and organizational skills, and superb ability to work independently, collaboratively, and cross-culturally, in a demanding environment
A hunter’s mentality and a track record of consistently exceeding quotas

Job Responsibility

Lead the inbound & outbound sales development team as a first-line manager to turn leads into opportunities and over-achieve our monthly, quarterly, and yearly targets (SQLs, Pipeline, ARR)
Hire, train, and mentor reps on outreach tactics, time management, objection handling, prospecting tactics, upselling, and active listening skills
Build efficient processes to identify and research target companies
Drive operational excellence through process innovation and creative incentives
Own and maintain ongoing analysis, forecasting, and reporting of the team’s performance and productivity
Partner with a variety of local and global stakeholders to optimize the strategy and execution at all stages of prospect engagement, including segmentation, personalized outreach, handoff process, prospect experience, and pipeline optimization

Fulltime

Demand Generation Manager

Figma is growing our team of passionate creatives and builders on a mission to m...

Location

Singapore , Singapore

Salary:

Not provided

Figma

Expiration Date

Until further notice

Requirements

Extremely strong communication and project management skills, with experience being the point person for large-scale revenue campaigns or initiatives
Previous experience in both tops down and bottoms up product-led sales motions to scale pipeline needs for rapidly growing companies
Strong ability to gather input and establish alignment between a large number of senior stakeholders, particularly across sales and marketing
Proven track record of successfully articulating large global programs within the APAC region, and building ground-up strategy that fits local market nuances
Strong analytical skills to draw conclusions and make business decisions and a strong collaborative attitude

Job Responsibility

Act as the connective tissue between the APAC Regional Marketing Managers, Global Demand Generation, and Global Brand/Social/Paid Media/Lifecycle teams to drive our key product & sales-led motions within the region
Drive APAC-wide demand efforts for each of our sales segments (SMB, Mid Market, Enterprise) through multi-channel localised experiences to each of our core personas
Be responsible for defining the appropriate lead stages, correct routing, funnel performance, and pipeline creation for our marketing programs, in partnership with our APAC Marketing Operations Manager
Collaborate closely with Marketing leadership, managers, and sales reps within APAC to understand business objectives and translate those into impactful programs that achieve desired outcomes
Partner with Regional Marketing teams to help tailor Demand Gen programs to fit their local needs
Report on each initiative and how performance is pacing across sub-regions (ex: ANZ, India, Korea etc), in addition to providing feedback to the Global Demand Generation team on how to improve centrally led campaigns
Lead ongoing communications, monthly and quarterly business reviews and influence a range of stakeholders including senior executives

Fulltime

Head of Support, APAC

The Head of Support, APAC will design and own the strategy for leading and scali...

Location

Australia , Sydney

Salary:

Not provided

Notion

Expiration Date

Until further notice

Requirements

8–10 years of progressive leadership experience building, scaling, and leading high-performing technical support organizations
4+ years owning and leading the APAC market within a global CX or Support organization
Demonstrated ability to design, implement, and scale robust cross-functional processes spanning go-to-market and technical teams
Proven track record of using data and market insights to shape strategy, influence senior stakeholders, and adapt operations to represent the unique variation in the APAC market
Ability to independently own, scope, and drive complex, multi-quarter initiatives while also delegating and empowering leaders and team members to deliver results
Strong executive presence with the ability to influence and align technical and non-technical audiences of all levels through clear narratives and data-driven recommendations
Deep user-centric mindset with a passion for designing experiences that materially improve customer quality of life
Strong analytical, debugging, and problem-solving skills, with experience interrogating data and systems to identify and resolve root causes
Experience designing customer and ticket journeys spanning from Tier 0 - AI generated self-serve support to highest point of escalation
Ability to analyze server and client application logs and identify the root cause of errors

Job Responsibility

Design and own the long-term vision, strategy, and roadmap for Support in APAC, and build the organizational structure and leadership bench to deliver against it
Lead and develop a distributed regional support organization, ensuring clear accountability, effective communication, and strong engagement across locations
Manage and optimize technical and non-technical resources in APAC, ensuring consistent attainment of SLAs and KPIs across both technical and general support teams
Define, set, and continuously refine quarterly and annual targets
partner with sales, success, product, and engineering leadership to drive sustained performance and continuous improvement in the region
Lead and govern the launch and maturation of new languages and market segments in APAC, ensuring operational readiness, resourcing, and localization of support experiences
Architect and execute our upmarket strategy in APAC, including developing and scaling Enterprise and Premium Support-specific strategies, processes, and policies
Maintain and refine the rhythm of the business and global operating cadence in partnership with other market leads and revenue operations, ensuring consistency in information sharing, forecasting, and reporting
Sit on and help steer the APAC leadership team, representing CX and the Voice of the Customer and influencing regional priorities and investments
Identify, scope, and drive innovative cross-functional programs that solve ambiguous and open-ended agent and customer problems, from discovery through execution and measurement

Fulltime

Vice President, Global Customer Service Operations

The VP, Global Customer Service Operations will be responsible for leading the c...

Location

United States , Detroit

Salary:

225000.00 - 250000.00 USD / Year

StockX

Expiration Date

Until further notice

Requirements

10+ years leading Customer Service operations with preferred e-commerce experience
5+ years of global leadership experience, focused in North America, EMEA and APAC
Customer and Employee Centric leadership and experience with proven results
Strong background in multi-channel Contact Center / BPO operations. Proven experience in scaled leadership roles
Strategic and organizational skills with a clear understanding of the wider issues impacting the relevant markets
Proven Management experience at a senior, strategic level role
Established track record of exceeding targets, KPIs, SLAs
Exceptional Coach that demonstrates the ability to develop, motivate, and communicate with others at all levels
Influential relationship skills at all levels and able to use these relationships to deliver service improvements
Excellent interpersonal skills, including written and verbal communication, and the ability to build trust and consensus amongst a team

Job Responsibility

Strategically and tactically lead and develop the Global CS team to enhance performance in 3 key areas: Employee, Customer, and Efficiencies/Cost
Deliver world-class results across multiple locations from both in-house teams and outsourced partners
Enabling teams to be successful by being committed to coaching and development, encouraging and recognizing others, and facilitating brilliant outcomes
all designed to create a world-class engaged team
Drive performance management and People Experience initiatives, including goal setting, performance reviews, succession planning, compliance, and top performer retention
Create, improve and drive a culture and processes which achieve business goals and objectives
Work effectively with all stakeholders, both internal and external to CS, to negotiate and influence customer improvements
Embrace AI and Technology to improve customer experience, teammate experiences, and efficiencies
Responsible for growing the team as the business grows and thinking outside of headcount for smarter ways to deliver an outstanding, digital first, customer service experience as we scale up
A critical member of the Global Customer Service team, collaborating with global colleagues to deliver better together and leveraging CS support teams primarily located in the US

What we offer

opportunities for benefits (e.g., medical, dental), equity and discretionary bonuses

Fulltime

Director of Marketing Operations and Automation

At JFrog, we’re reinventing DevOps to help the world’s greatest companies innova...

Location

United States , Sunnyvale

Salary:

220000.00 - 240000.00 USD / Year

JFrog

Expiration Date

Until further notice

Requirements

10+ years of experience in Marketing Operations, with a strong preference for candidates from a B2B SaaS environment
Proven ability to partner with and influence senior stakeholders across Sales, IT, and Finance to effect positive change
Deep, hands-on understanding of contemporary sales and marketing operations tools, including advanced marketing automation platforms and CRM systems (and emerging AI technologies)
Experience managing global teams and supporting diverse regional requirements in a high-growth environment
A data-driven mindset who will partner with our Marketing Analysts and help translate operational metrics into actionable insights for business leaders
Strong leadership skills with a track record of managing managers and specialists to drive operational excellence and support career growth

Job Responsibility

Drive continuous improvement and efficiency across the marketing organization, focusing on marketing automation, lead and campaign management, data cleanliness and tying that back to results and ROMI
Support day-to-day operations for Marketing and XDR teams across AMER, EMEA, and APAC regions, for new customer logos and customer expansion teams
Build and lead a global focus on centralized best practices, enablement, and consistent marketing processes across all regions ensuring we are optimizing with automation and AI
Ensure all marketing applications are fully integrated, effectively serving business needs, and adhering to a cohesive global strategy
Own marketing automation strategy and execution globally and within the regions to drive improved business outcomes and funnel conversion
Partner with the VP of Marketing Operations and senior stakeholders in Sales, IT and other departments to streamline marketing effectiveness and impact across the organization

What we offer

Additional variable compensation
Equity package of restricted stock units (RSU)
Eligibility to participate in our Employee Stock Purchase Plan
Comprehensive benefits including medical, dental, vision, retirement, wellness and much more
Innovation and Career Growth: Join an environment where innovation is a key value and driver of our business growth and that creates opportunities for career development and growth

Fulltime

Inside Sales Manager

As the Inside Sales Manager for the APAC region, you will be responsible for ach...

Location

Singapore , Singapore

Salary:

Not provided

10x Genomics

Expiration Date

Until further notice

Requirements

BA/BS degree in Business, Marketing, Life Sciences or equivalent
Proven experience in a commercial sales role
Demonstrable leadership and people management experience, with a proven track record of leading teams that meet or exceed revenue targets
Confidence in making decisions and recommendations using a data-driven mindset, and leveraging change management skills
Ability to build and maintain relationships with customers and internal stakeholders
Demonstrated ability to work collaboratively across functions, departments and regions
Results-oriented, with a key focus on delivering exceptional customer experience
Ability to recognize and manage potential problem areas, identify root causes and resolve them with sound judgment and integrity
Excellent presentation, documentation, influencing, and interpersonal skills across technical and non-technical topics
Professional fluency in English (written and spoken)

Job Responsibility

Target Achievement: Responsible for driving new opportunity creation and revenue growth within service and maintenance accounts to exceed regional Inside Sales objectives
Leadership & Direction: Lead and motivate the regional Inside Sales team through implementing effective inside sales strategies, ensuring team accountability and optimizing commercial processes with the global commercial team
Funnel Management: Strategically build and expand the sales pipeline whilst managing top and bottom funnel opportunities with the appropriate teams
Forecast & Reporting: Prepare, implement, and analyze weekly sales forecasts with systematic action plans to accelerate performance or close gaps to targets
Business Insight & Improvement: Monitor and analyze sales performance metrics to identify areas for improvement and escalate issues as needed. Provide regular reports on sales status, market dynamics and competitor activity to senior management
Market Execution: Exceed revenue targets by implementing the global sales strategy in the region to acquire new customers and expand existing accounts. Manage the full customer sales process for assigned territories, product lines, and/or accounts through active selling
Process Excellence: Design and implement new, scalable processes to support future growth and provide critical business insights and strategies based on customer activity analysis
Cross-Functional Liaison: Serve as a critical link between cross functional teams to maximize overall commercial effectiveness and ensure high-level collaboration
CRM & Systems: Act as regional commercial operations lead, liaising with global stakeholders to optimize CRM (SFDC) and the Partner Portal. Drive usage and maintenance of SFDC whilst ensuring funnel compliance
Opportunity Identification: Identify and report on new and existing regional business opportunities in key target markets and cultivate relationships with key customers and allocating resources appropriately

What we offer

Health Package: We offer a competitive and comprehensive health benefits package
Easy-to-use Benefits: We offer competitive easy-to-use benefits that promote wellbeing and make your life easier
Family oriented: We support our employees with family friendly policies like parental leave, and other benefits
Generous Time Off: We recognize hard work and believe in well-deserved time off

Fulltime

Japan Operations Client Services - AVP

Barclays Banking Operations. Put yourself at the heart of the Barclays. A career...

Location

Japan , Tokyo

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Acts as the primary operational point of contact for priority “white glove” clients across Japan and APAC, owning client-facing escalation handling and proactively keeping sales and clients informed on service updates and remediation plans
it also drives disciplined incident ownership by ensuring client issues are logged, monitored, and coordinated across internal teams, with clear root-cause analysis, remediation planning, and transparent progress updates, while supporting formal client/service governance through regular monthly service meeting and broker/client experience review updates and ensuring alignment to complaints and risk-escalation requirements.
To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution.
Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution.
Collaboration with teams across the bank to align and integrate operational processes.
Identification of areas for improvement and providing recommendations in operational processes.
Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency.
Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice in banking operations.
Participation in projects and initiatives to improve operational efficiency and effectiveness.

Job Responsibility

Acts as the primary operational point of contact for priority “white glove” clients across Japan and APAC, owning client-facing escalation handling and proactively keeping sales and clients informed on service updates and remediation plans
it also drives disciplined incident ownership by ensuring client issues are logged, monitored, and coordinated across internal teams, with clear root-cause analysis, remediation planning, and transparent progress updates, while supporting formal client/service governance through regular monthly service meeting and broker/client experience review updates and ensuring alignment to complaints and risk-escalation requirements.
To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution.
Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution.
Collaboration with teams across the bank to align and integrate operational processes.
Identification of areas for improvement and providing recommendations in operational processes.
Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency.
Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice in banking operations.
Participation in projects and initiatives to improve operational efficiency and effectiveness.

What we offer

Health and wellness
Gain access to wellness rooms, gyms and mental health support.
A place where you can belong
Our welcoming and inclusive culture supports you to bring your whole self to work, explore your potential and pursue your passions.
Collaborative Areas
Modern spaces designed for teamwork and brainstorming.
More than work
There’s so much more than work to involve and engage you on campus. From socialising to sports, from community events to volunteering.
Be you. Be valued. Belong.
We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success.

Senior Sales Operations Lead, APAC

Airbnb

Location:
Singapore

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 16, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Senior Sales Operations Lead, APAC

Director, International Operations

Sdr Senior Manager - Apac

Demand Generation Manager

Head of Support, APAC

Vice President, Global Customer Service Operations

Director of Marketing Operations and Automation

Inside Sales Manager

Japan Operations Client Services - AVP

Senior Sales Operations Lead, APAC

Airbnb

Location:Singapore

Category:Sales

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:December 16, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Senior Sales Operations Lead, APAC

Director, International Operations

Sdr Senior Manager - Apac

Demand Generation Manager

Head of Support, APAC

Vice President, Global Customer Service Operations

Director of Marketing Operations and Automation

Inside Sales Manager

Japan Operations Client Services - AVP

Location:
Singapore

Category:
Sales

Contract Type:
Not provided

Job Posted:
December 16, 2025