Senior Sales Operations Analyst Job at Ironclad (San Francisco)

Senior Sales Operations Analyst

Ironclad

Location:
United States , San Francisco

Category:
Sales

Contract Type:
Not provided

Salary:

130000.00 - 150000.00 USD / Year

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Job Description:

Ironclad is looking for an individual contributor to drive operations and strategy for the Business Development team. This role will partner closely with Marketing and Sales leadership teams, as well as Finance and Business Intelligence to design processes for improving pipeline generation, optimizing operational efficiency, analyzing data for better decision making, and supporting planning efforts around forecasting, pipeline management and pipeline/capacity needs.

Job Responsibility:

Analyze activity and pipeline to collaborate with the greater GTM Ops team and establish pipeline generation targets for Business Development teams
Develop and manage KPIs and Dashboards that give insight into the health and performance of the Business Development organization
Analyze historical data and understand future company growth goals to drive Business Development capacity and resource allocation plans that effectively support annual goals
Understand trends, processes and strategies that drive individual and team attainment, and recognize adjustments needed
Help ensure the Business Development teams have the necessary tools and structure to achieve their goals, tracking progress against these hiring needs throughout the year to ensure capacity aligns with growth objectives
Understand the different streams and contributions to the pipeline and seek ways to enhance its value creation
Understand trends and performance of pipeline as it progresses through the sales cycle across our various segments and team and be able to share proposals that can influence how we manage our pipeline
Model out different sales-based scenarios (capacity, attainment, pipeline, etc) to support decision making on current org and process design and as well as future design
Work closely with departments across GTM and Finance such as Sales, Marketing, and Compensation to ensure implementation of processes and strategies that align to Ironclad’s annual plans and overall business strategy
Collaborate with Business Intelligence to build reports and dashboards that highlight productivity trends and surface insights to inform coaching and performance improvements
Understand the end-to-end lead flow process to assist in ensuring seamless lead routing and follow up efficiency
Act as the main point of contact for all Business Development technology requests. Engage with our systems teams to ensure they are most effectively supporting our sales motion

Requirements:

3-5 years of Operations, Sales Strategy, Management Consulting, or GTM-Focused role, preferably with companies scaling beyond $150M ARR
Previous experience with Salesforce to drive lead flow processes and build reports and dashboards
Have worked alongside (or as part of) a sales or business development team and understand the end-to-end process of building, executing, and measuring annual planning
Fluidity with modeling across multiple scenarios and an understanding of how different sales and business variables impact each other
Ability to partner with cross functional teams (marketing, sales operations, finance, business intelligence)
Strong communicator and project manager, able to prioritize initiatives and clearly communicate timelines to your team and stakeholders
Data-driven, with experience in reporting and the ability to interpret data to help optimize strategies and processes
A strong presenter, capable of conveying recommendations and outcomes to senior leaders, with an interest in coaching others on best practices
Brings intellectual curiosity and proactively explores the business to uncover opportunities for improvement

What we offer:

100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Family forming support through Maven for you and your partner
Paid time off
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
Mental health support through Modern Health, including therapy, coaching, and digital tools
Pre-tax commuter benefits (US Employees)
401(k) plan with Fidelity with employer match (US Employees)
Regular team events to connect, recharge, and have fun
Offers Equity

Additional Information:

Job Posted:
February 18, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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