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Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience.
Job Responsibility:
Proactively solicit and manage large group/catering related opportunities with significant revenue potential
Manage group/catering opportunities not handled by Event Booking Center
Actively up-sell each business opportunity to maximize revenue
Achieve personal and team related revenue goals
Verify business is turned over properly for service delivery
Drive customer/guest loyalty by delivering service excellence
Build and strengthen relationships with existing and new customers
Develop relationships within community to expand customer base
Execute operational aspects of business booked (generating proposals, writing contracts, customer correspondence)
Conduct site inspections
Requirements:
High school diploma or GED
2 years experience in sales and marketing, guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
Experience in proactive solicitation and account management
Understanding of market competitors, economic trends, supply and demand
Negotiating skills and creative selling abilities
Ability to develop effective sales plans and actions
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