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Senior Sales Manager

Italy, Milano · Job Posted June 17, 2026
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Job Responsibility

  • Liaise and strengthen relationship with main accounts in order to drive business and increase fare market share
  • Utilize Various Prospecting Resources to solicit and secure new business on behalf of hotel
  • Use company wide programs, sales developments, prospecting projects, Worldwide Sales offices customer events and reporting for business development
  • Follow up on all business inquiries and qualify business to generate transient room nights and associated revenue to impact RevPar performance
  • Create and execute account plans for assigned market territory to ensure maximum revenue and budgeted targets are achieved
  • Achieve monthly, quarterly and annual revenue and direct sales goals including outside sales calls in the assigned territories, frequent visits to the three properties, prospecting calls, site inspections and fam trips
  • Maintain thorough and complete product knowledge of FS hotel properties and in-depth understanding of comp set’s Features/Advantages/Benefits
  • Perform customer site inspections
  • Conduct sales calls to the assigned territories to uncover needs and present solutions that will maximize booking opportunity and create strong customer relationships
  • Track and focus on conversion to ensure hotel revenue objectives are impacted and achieved
  • Establish and maintain strong Golden hygiene including account creation, account traces, contact information, client email lists, bookings, etc. in accordance with Four Seasons standards
  • Understand and maximize the utilization of all automated sales and reservations systems (Opera) involved with travel industry business
  • Participate in sales meetings and strategy meetings as required
  • Respond and maintain effective correspondence with all potential and existing clients
  • Produce and execute quarterly and annual action plans
  • Participation and contribution to annual Marketing Plan including proposing and managing territory sales expenses and travel budgets

Requirements

  • Successful candidate must possess legal work authorization in Europe
  • Applicants are required to have at least three to five years in a Sales Manager role overseeing the Europe, Russia and CIS markets
  • proven sales track record within the assigned markets (three to five years)
  • cluster experience
  • excellent negotiation skills and strong decision-making abilities
  • creative and innovative approach to sales activities
  • working computer skills and knowledge including but not limited to Excel, Word, PowerPoint, and Opera
  • fluency in English and Italian

What we offer

  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Dry Cleaning for Employee Uniforms
  • Meals available at our Employee Restaurant
  • Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year
  • Employee Recognition Programs
  • Opportunities to build a successful career with global potential

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