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Group Sales Manager role focused on building relationships, creating memorable experiences, and driving revenue through strategic selling in a dynamic, high-volume hospitality environment at The Midland Hotel in Chicago.
Job Responsibility:
Proactively solicit and manage group business, including social events, associations, and special-interest groups
Build and maintain relationships with planners, organizations, and key contacts to grow the group portfolio
Develop new business opportunities through prospecting, networking, and outreach
Respond promptly to inquiries, proposals, and RFPs
ensure accurate follow-up and timely communication
Conduct site inspections and property tours for prospective clients
Collaborate closely with Operations, Catering, and Events teams to ensure seamless delivery of all group events
Maintain accurate records, forecasts, and reporting in the CRM system
Track sales activity and performance metrics to meet or exceed monthly, quarterly, and annual revenue goals
Attend trade shows, local networking events, and industry meetings to represent The Midland and generate leads
Identify and recommend strategies to optimize revenue and expand the group business portfolio
Mentor or support junior sales staff, sharing best practices and market insights
Requirements:
Proven experience selling group business in hotels or urban lifestyle properties
Understanding of the rhythm of group demand and ability to plan strategically for high- and low-activity periods
Ability to manage multiple markets or types of group business and identify opportunities
Self-directed, creative, and confident, with the ability to adapt strategies and drive results
What we offer:
Medical insurance with employer contribution
Vision, dental, life, pet, and accident insurance options
401(k) program with employer match and immediate full vesting