Senior Sales Manager

• Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded
• Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental
• Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication
• Advanced level of producing room, banquet, and room rental revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating, and closing sales
• Maximize revenue by selling all facets of the hotel, both verbally and in written form to previous, current, and potential clients
• Handle account details so that all pertinent aspects of solicitation and closing are complete and documented
• Coordinate various departments’ participation in servicing accounts
• Develop and conduct persuasive verbal sales presentations to prospective clients
• Prepare information for, meet with, and entertain clients as deemed appropriate by potential business from that account
• Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers
• Prepare correspondence to customers, internal booking reports and file maintenance
• Participate in daily business review meetings, pre-convention meetings, training and other sales-related meetings as required
• Attend trade shows, community events and industry meetings
• Comply with attendance rules and be available to work on a regular basis
• Perform any other job-related duties as assigned

• 4 year college degree or 2 year associates degree in related field required
• 3+ years of past sales experience in a senior role preferred
• Must have experience in luxury property of similar size and quality hotel
• Effective verbal and written communication skills
• Ability to adapt communication style to suit different audiences
• Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and CI/TY
• Advanced knowledge of sales skills, revenue management, training, and motivation of peers
• Advanced knowledge of hotel and competitive market
• Ability to execute appropriate action plans
• Desire to participate as part of a team
• Must be willing to “pitch-in” and help co-workers with their job duties and be a team player
• Able to set priorities, plan, organize, and delegate
• Written communication skills to be concise, well organized, complete, and clear
• Ability to work effectively under time constraints and deadlines

Preferred to have strong established network in the luxury hospitality environment

• Comprehensive medical plan
• Free employee meal per shift
• Discounted public transportation
• All associate outings
• Supplemental, Spousal and Child Life insurance
• Short and Long-Term Disability plans
• 401(k) Savings Plan with matching funds
• Discounts through 'YouDecide' and Hotel Room Discount programs
• Pet insurance through the ASPCA
• Vacation, Sick and Holiday programs
• Vision insurance programs through EyeMed