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DoubleTree by Hilton Orlando at SeaWorld is seeking an experienced Senior Sales Manager to join the team. The Senior Sales Manager will maintain, develop, implement and maximize the business plan with effective strategies through direct sales, digital marketing and revenue management. This person will ensure effective internal and external communications with clients, potential customers, and ownership.
Job Responsibility:
Develop and execute a targeted sales action plan to drive sales revenue across assigned market segments
Consistently meet and exceed monthly, quarterly, and annual sales goals
Increase market visibility through proactive engagement with key industry accounts
Actively prospect, qualify, solicit, and secure new business, while cultivating long-term repeat partnerships
Conduct property site experiences, client entertainment, and relationship-building activities to convert business
Support the Director of Sales & Marketing in leading daily department operations, including sales strategy, service delivery, and office administration
Assist in coaching and mentoring sales, catering, and sales support team members to ensure performance, communication, and service standards are met
Collaborate with department leaders and operational teams to ensure seamless communication and execution of group business
Provide weekly and monthly sales activity reports, call logs, and marketing actions as requested by the Director of Sales & Marketing
Perform local sales calls, competitive market research, and maintain strong awareness of industry and market trends
Represent the hotel at networking events, trade shows, and local community organizations as needed
Uphold confidentiality, ethical standards, and company values in all business practices
Promote and model effective teamwork, supporting colleagues and cross-departmental success at all times
Serve as acting departmental leader in the absence of the Director of Sales & Marketing, with responsibility for meetings, reporting, and team direction
Requirements:
Minimum 2-3 years of hotel sales experience in a full-service property is required
Experience at an airport or convention hotel is highly desired
Experience in a leadership or mentorship capacity is strongly preferred
Previous Hilton experience is highly desired
Demonstrated ability to secure new business, convert leads, build relationships, and manage a repeat client base
Experience working directly with operations to ensure seamless program execution, event detailing, and client servicing
Strong understanding of market segmentation, competitive positioning, and revenue strategy in relation to group business
Prior experience representing a hotel at industry trade shows, networking events, and customer-facing travel appointments is preferred
Knowledge of hotel contracts, revenue terms, attrition, cancellation policies, commissions, and third-party agency guidelines is highly desired
Nice to have:
Experience at an airport or convention hotel
Experience in a leadership or mentorship capacity
Previous Hilton experience
Prior experience representing a hotel at industry trade shows, networking events, and customer-facing travel appointments
Knowledge of hotel contracts, revenue terms, attrition, cancellation policies, commissions, and third-party agency guidelines
What we offer:
Highly competitive wages
An exceptional benefit plan for eligible associates & your family members
401K matching program for eligible associates
Flexible scheduling to allow you to focus on what is important to you
Discounts with our Crescent managed properties in North America for you & your family members