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Senior Sales Manager

United States, Virginia 80000.00 - 85000.00 USD / Year · Job Posted February 20, 2026
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Job Description

This role is a key position that will be responsible proactively soliciting and managing group business in the assigned vertical markets and the assigned geographical market. Actively up-sells to maximize revenue opportunities. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer & guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers to continue to grow the account.

Job Responsibility

  • Make personal visits, when necessary to target areas and call on Companies and associations located in a specific market or area
  • Book meetings, conferences, and social guests from assigned areas
  • Dedicate majority of time to direct telephone sales
  • Rework and maintain old account files and solicit new accounts
  • Respond to all correspondence from assigned areas and trace dates for reworking and follow up
  • Set-up site inspections and follow through
  • Attend trade shows pertinent to assigned areas and attend meetings, seminars, and functions through membership in association
  • Maintain a constant contact with Corporate and Association meeting planners
  • maintain membership and contacts in hotel industry associations
  • Maintain a working relationship with departments interacting with convention groups
  • Develop new accounts
  • Stay abreast of industry trends and make recommendations of changes, which would affect operations
  • Maintain accurate forecast and recap information
  • Set-up and conduct site inspections for entire property
  • Meet sales goals as outlined by the Director of Sales and Marketing on a monthly, quarterly, and annual basis

Requirements

  • Bachelor’s degree or equivalent experience
  • 5+ years’ experience as a Sales Manager in a hotel/resort environment
  • SalesForce (Delphi) experience preferred
  • Ability to effectively communicate verbally and in written form with the public as well as other team members
  • Essential statistical and analytical skills required to identify revenue opportunities and shortfalls
  • Ability to work both independently and cross-functionally to achieve goals
  • Ability to thrive in a multi-tasked and fast-paced environment
  • Someone with the availability to work when the events are happening, i.e. weekends, nights and holidays

Nice to have

SalesForce (Delphi) experience preferred

What we offer

  • comprehensive health insurance
  • retirement plans
  • paid time off
  • on-site wellness programs
  • local discounts
  • employee rates on hotel stays
  • ongoing training and development opportunities

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