Senior Sales Manager, Marriott Bonvoy

Marriott Bonvoy

Location:
Indonesia, Bali Ubud

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team-related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.

Job Responsibility:

Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation
Partners with group/catering counterpart to effectively manage the business opportunity
Responds to incoming group/catering opportunities for the property that are outside parameters of the
Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals
Focuses efforts on group/catering accounts with significant potential sales revenue
Develops effective group/catering sales plans and actions
Designs, develops and sells creative catered events
Maximizes revenue by upselling packages and creative food and beverage
Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them
Closes the best opportunities for each property based on market conditions and individual property needs
Uses negotiating skills and creative selling abilities to close on business and negotiate contracts
Handles complex business with significant revenue potential as well as significant customer expectations
Builds and strengthens relationships with existing and new customers to enable future bookings
Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities
Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience
Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event

Requirements:

High school diploma or GED
2 years experience in the sales and marketing, guest services, front desk, or related professional area
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
no work experience required

What we offer:

Equal opportunity employer
Welcoming and celebrating diverse backgrounds

Additional Information:

Job Posted:
October 02, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Senior Sales Manager