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This position involves maximizing revenue, promoting brand awareness, resolving guest requests, performing general office duties, assisting management in training employees, and maintaining professional and positive working relationships.
Job Responsibility:
Resolve guest calls, requests, or problems
Use sales techniques to maximize revenue
Determine and give complimentaries to guests
Process requests for redeeming Marriott Rewards points
Perform general office duties
Assist management in training and motivating employees
Follow company policies and procedures
Welcome and acknowledge all guests according to standards
Speak with others using clear and professional language
Prepare and review written documents
Monitor the performance of others
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds
Perform other reasonable job duties as requested by Supervisors
Requirements:
Education: High school diploma or G.E.D. equivalent
Related Work Experience: At least 2 years of related work experience