Senior Sales Manager, Marriott Bonvoy

Marriott Bonvoy

Location:
Malaysia, Penang

Category:
Sales

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Senior Sales Manager position at Courtyard by Marriott Penang responsible for soliciting and managing large group/catering opportunities, driving revenue, and providing exceptional customer service while building relationships with customers and stakeholders.

Job Responsibility:

Proactively solicit and manage large group/catering opportunities with significant revenue potential
Manage group/catering opportunities not handled by Event Booking Center
Actively up-sell each business opportunity to maximize revenue
Achieve personal and team revenue goals
Verify proper turnover of business for service delivery
Drive customer loyalty through service excellence
Grow accounts on behalf of company
Target group/catering accounts with proactive solicitation
Partner with group/catering counterpart
Respond to incoming opportunities
Identify, qualify and solicit new business
Develop effective sales plans
Design and sell creative catered events
Understand market competition and trends
Negotiate contracts
Build relationships with customers
Participate in community events
Execute brand service standards
Coordinate with off-property sales channels
Conduct site inspections
Create contracts

Requirements:

High school diploma or GED
2 years experience in sales and marketing, guest services, front desk, or related professional area
OR 2-year degree from accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
no work experience required

What we offer:

Equal opportunity employment
Diverse and inclusive work environment
Global team membership
Professional development opportunities

Additional Information:

Job Posted:
November 17, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Senior Sales Manager