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Solicit group and catering business that enables the hotel to meet and/or exceed revenue goals in rooms and food and beverage.
Job Responsibility:
Solicit group and catering business that enables the hotel to meet and/or exceed revenue goals in rooms and food and beverage
Focus on Business Travel Accounts
Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication
Prepare correspondence to customers, internal booking reports and file maintenance
Prepare related documents (Contracts) associated with booked group
Participation in daily sales meeting, pre-convention meetings, training and other sales related meetings as required
Work with other departments within hotel to provide quality service to customers
Attend trade shows, community events and industry meetings
Develop/maintain knowledge of market trends, competition and customers
Professionally represent the hotel in community and industry organizations and events
Participate as team player with all departments
Assist with reports and/or competition data collection
Follow the principles of CARE and the Four Disciplines of Associate Success
Requirements:
High school or equivalent education required
Bachelor’s Degree preferred
Excellent communication skills with the ability to negotiate, convince, sell, and influence prospects and hotel guests
Advanced knowledge of the sales and hospitality principles and practices
Results-oriented writing techniques and strategies for correspondence
Appropriate and accurate grammar and punctuation in written communication
Ability to maximize impact, maintains interest, and establishes a rapport with your audience when conveying information
Ability to proactively prioritize needs and effectively manage time and resources
Understanding the positioning of the hotel, services provided, and how the hotel can meet the needs of clients
Two-four years of employment in the hospitality industry or related sales field
English is a must
other languages are a plus
Basic math skills
Must have working knowledge of Agency and Demand 360
Familiar with Marriott Systems to include MARSHA, FOSSEE, CITY, MARRFP