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Giza Systems Logo Giza Systems · Sales

Senior Sales Manager

Egypt, Cairo · Job Posted January 05, 2026
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Job Description

Responsible for the effective management of several industries accounts portfolio, maximizing the sales (customer share and market share) & presence of the GS portfolio within the different accounts within the specific industry in the country. Building strong relationship with different customer stakeholders on all levels. Key KPIs include: Order Book Margins; Business Development - Customers; Customer satisfaction; Bid hit rate; Recurring business.

Job Responsibility

  • Responsible for the effective management of several industries accounts portfolio, maximizing the sales (customer share and market share) & presence of the GS portfolio within the different accounts within the specific industry in the country
  • Building strong relationship with different customer stakeholders on all levels
  • Develop overall Sales & Marketing strategy for several industries & ensure the development of supporting strategies by the LOB
  • Develop the annual business plan budget and targets for the assigned sectors
  • Ensure feed in to annual country plans where accounts cross into multiple countries
  • Identify new potential opportunities for existing products in the assigned sectors
  • Ensure the implementation & development of strong account management in the different accounts
  • Develop and train account team to ensure they’re up to date with account management concepts
  • Ensure the ongoing maintenance & development of Industry knowledge by supporting & contributing to virtual industry Special Interest Groups (SIGs)
  • Ensure appropriate marketing & pricing strategies are developed by account
  • Coordinate -with presales teams- awareness programs to ensure that the technical knowledge is maintained, and the account managers are aware of any new offerings
  • Work with subordinates to empower KM
  • Maximize and monitor overall industries’ sales forecasts against budgets, success of bids, customer satisfaction etc
  • Maximize penetration of portfolio in the different accounts in the industry
  • Look for opportunities to cross-sell and introduce new products & additional LOBs
  • Proactively ensure that strong credible clients’ relationships are developed and maintained
  • Ensure and build customer satisfaction - ultimate escalation point for any Account customer complaints issues
  • Work with appropriate Head of Projects and COM to ensure customer excellence through: Monitoring Project status
  • Monitoring change requests
  • Monitoring & supporting bids
  • Monitor overall competitive situation, opportunities and threats in the industry
  • Develop with the country manager and account managers appropriate account marketing plans (e.g. events, local presentations, etc.)

Requirements

  • Excellent team leading skills
  • Excellent sales and marketing skills
  • Excellent communication, interpersonal and negotiation skills
  • Excellent problem-solving skills
  • Excellent presentation skills
  • Excellent command of English
  • Preferable previous technical experience in the Telecom industry
  • Bachelor's degree in Engineering, or a related field
  • Min: 12 Max: 15 years of experience
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