Senior Sales Manager, National Sales Job at Marriott Bonvoy (Hyderabad)

Job Description

Manages and/or provides dedicated account management support to a complex portfolio of national accounts. Builds and maintains business relationships with key buyers by applying the principles of strategic account management to achieve account market share goals across all Marriott lodging brands in the market. Develops strong partnerships with buyers for the purpose of penetrating and growing market share and driving national account sales for all properties. Leverages Marriott’s products and services as a team member within their assigned account portfolio. Responsible for increasing Marriott’s preference, loyalty and profitable share within assigned national accounts and contribute to overall National Sales Team success through the direct sales efforts of revenue generation and value creation. Executes the overall account strategy for assigned national accounts to generate and maximize business.

Job Responsibility

Develops and implements the overall account strategy for assigned accounts
Retains, expands and grows account revenue of assigned accounts
Penetrates assigned accounts for group and transient business
Maintains current business accounts for new business within accounts
Identifies and aggressively solicits new accounts
Qualifies potential accounts and re-qualifies existing accounts
Collects and analyzes key information about the customer’s business
Counsels internal stakeholders on optimal negotiating stance
Demonstrates benefits of total account management and team-based sales
Develops opportunity sales plan with actionable steps to attain revenue goals
Identifies key purchase points and decision-makers
Qualifies each business opportunity and recommend Marriott products
Leverages appropriate sales and property Leadership
Supports data gathering, reporting & tracking functions
Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards
Executes exemplary customer service
Serves the customer by understanding their needs
Relates customer needs to product capabilities
Works with Revenue Management to support account strategy in-market
Builds and strengthens accounts with existing and new customers
Pursues initiatives to capitalize on strengths and market opportunities
Anticipates and quickly seizes opportunities
Delivers on commitments to customers
Delivers value-added products and services
Focuses on two-way communication
Serves as the account’s “local service guarantee”
Understands the overall market dynamics
Resolve guest issues that arise in the sales process
Positions self as “Subject Matter Expert”
Uses knowledge of Marriott’s operations
Ensures account sales strategies are communicated
Facilitates educational opportunities
Identifies and cultivate relationships with key colleagues
Participates with account team in market pull-through activity
Performs other duties as assigned