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Senior Sales Manager - IT Infrastructure Product

India, Mumbai · Job Posted March 25, 2026
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Job Description

We are looking for a dynamic Sales Manager - IT Infrastructure Product to support our sales team in identifying and securing new business opportunities. Operating as a single point of contact for any matters specific to your customers. You will also lead troubleshooting efforts, manage escalations, and collaborate with cross-functional teams to improve service delivery. Your role requires strong leadership, technical expertise, and the ability to drive continuous improvement while ensuring adherence to service level agreements (SLAs) and organizational standards.

Job Responsibility

  • Support our sales team in identifying and securing new business opportunities
  • Operating as a single point of contact for any matters specific to your customers
  • Lead troubleshooting efforts, manage escalations, and collaborate with cross-functional teams to improve service delivery
  • Drive continuous improvement while ensuring adherence to service level agreements (SLAs) and organizational standards

Requirements

  • 15+ years of experience in sales of IT Infrastructure Products
  • Bachelor’s in Engineering or other Graduate degree is preferred
  • Post-Graduation in Business Administration is preferred
  • Very good understanding of IT landscape Product sales for Server, Storage, Networking & Security, HCI, Backup, Virtualization, Data Centre solutions
  • Must have fair understanding of P&L of any deal
  • Must have fair understanding on Service delivery methodologies and frameworks
  • Fair understanding of tools & services automation technologies
  • Knowledge of strategic, conceptual, consultative selling
  • Flexibility and adaptability with Pro-active approach to customer engagement
  • Experience of engaging with business and IT functions in customer organizations
  • Experience in responding to large Services RFP’s
  • Solid experience with using CRM software and MS Office (particularly MS Excel and Power Point)
  • Understanding of opportunity management lifecycle
  • Excellent oral and written communication skills
  • Excellent listening, negotiation and presentation skills
  • Excellent interpersonal and relationship building skills
  • Able to work independently with little supervision
  • Able to make the proposal on his/her own
  • Good Knowledge in MS office (Excel, Word and Power Point)
  • Ability to manage own workload and set priorities
  • Maintain good Relationship with at least 5 to 6 OEMs
  • Should have some customer base

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