Senior Sales Manager- Four Seasons Spain Collection Job at Four Seasons (Madrid)

Job Description

Four Seasons Spain Collection is seeking a dynamic Senior Sales Manager to join the team. Based at Madrid, the Senior Sales Manager is responsible for driving revenue growth for Four Seasons Spain Collection, representing the Madrid and Mallorca properties with a strategic focus on the North America and Canada markets. The role manages leisure, strengthens brand presence, and collaborates closely with internal teams to deliver exceptional client experiences, while reporting to the Director of Sales and Associate Director of Sales at each property.

Job Responsibility

To implement all sales action plans related to US &Canada FIT leisure segment and assigned geographical areas, in line with the approved Marketing Plan
To actively contribute to the achievement of departmental goals and budgeted revenue targets
To proactively solicit leisure FIT business for rooms and related hotel services through direct sales activities targeting US-based &Canada based travel advisors, luxury consortia, and leisure partners
To design and execute strategic sales action plans specifically focused on the US &Canada FIT leisure segment
To closely monitor account revenue and business production for US FIT leisure accounts, including travel advisors, consortia, luxury agencies, and key production partners
To maximize up-selling and cross-selling opportunities whenever possible
To attend relevant work-related functions and promotional events (e.g. trade shows) and actively promote hotel products and services
To plan and conduct sales trips to major market areas, with prior approval from the Director of Sales and Associate Director of Sales of both properties, visit existing and potential accounts within assigned territories
To report to the Director of Sales and Associate Director of Sales of both properties on potential market and segment requiring additional sales coverage
To review direct competitors and conduct ongoing market and industry research
To work closely with office support staff to maintain both hotel database and Central Information System in an efficient and accurate manner
To complete and submit weekly Golden S&C sales call reports in a timely manner
To conduct telemarketing activities and perform research using internet and internal resources to identify, qualify, and develop new accounts
To project a professional and positive image when representing both hotels at all times
To host corporate familiarization trips, conduct hotel tours, attend trade shows, sales trips, and webinars, and provide support to colleagues as required
To carry out any other duties as assigned by the Director of Sales and Associate Directors of Sales of both properties
To maintain a high level of market exposure for the hotel through direct sales efforts, telephone, email, and written communications
To strive to meet and exceed sales targets established by the Director of Sales and Associate Director of Sales
To carry out day-to-day sales activities within the US &Canada FIT leisure market in accordance with established policies and procedures
To develop new accounts by analyzing business potential, client needs, and purchasing behaviors
To conduct site inspections for prospective and existing clients
To liaise with all Worldwide Sales Offices (WSOs) to generate and follow up on potential sales leads

Requirements

Bachelor’s degree in Marketing, Business Administration, Hospitality, or a related field
Minimum 2–5 years of experience in hotel sales, including at least 1 year in a similar capacity in a luxury brand
A proactive and customer-oriented mindset with a proven track record of achieving sales targets and driving revenue growth in the luxury hospitality sector
Strong communication, negotiation, and interpersonal skills
Strong organizational and time-management capabilities with the ability to prioritise and manage multiple accounts in a detailed manner
Ability to work independently and collaboratively is key
Fluency in English and Spanish required
Must hold a valid work authorization for Spain

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort (Employee Travel Program)
Complimentary Dry Cleaning for Employee Uniforms
22 working days of vacation, and the day of the birthday free
Complimentary Private Health insurance
Complimentary Employee Meals

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Senior Sales Manager- Four Seasons Spain Collection

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