Senior Sales Executive Job at NTT DATA (Charlotte)

Job Description

The Senior Sales Executive role focuses on driving BPO sales with a strong emphasis on AI solutions in the travel and hospitality sector. Candidates should have over 15 years of experience in BPO sales, a proven track record of closing large deals, and the ability to build executive relationships. This remote position offers a competitive salary range of $155,290 - $287,574 based on experience and qualifications.

Job Responsibility

Market-maker who originates deals proactively
Subject Matter Expert in one or more of the following industries
Banking & Financial Services, Fintech, Insurance (P&C, L&A), Manufacturing, Retail, Consumer, Travel & Hospitality, Hi-tech, Energy & Utilities, Telecom, Healthcare (Payor, Provider) & Life Sciences
Utilize a consultative approach to understand the unique challenges, dynamics, constraints and goals of the prospect organization and the key stakeholders and be able to develop a customized transformative BPO/BPaaS proposition, leveraging AI and technology automation
Lead the end-to-end sales cycle, (collaborating with solution architects, pricing teams, legal, operations, etc.) to structure competitive multi-million-dollar ACV (annual contract value) BPO deals, from initial prospect engagement through contract negotiation and closure
Develop and execute a strategic go-to-market plan to create market awareness and demand in collaboration with Managing Director, Business Unit Leaders, business unit salespeople and client executives, industry teams, and alliance partners, advisor and analyst relations, and marketing
Build strong executive-level relationships with prospective decision makers and stakeholder influencers, including COO’s, CIO’s, CFOs, and Heads of Operations
Stay current on industry and AI/technology trends, competitive positioning, and emerging technologies relevant to BPO and digital operations
Serve as a thought leader in the market and contribute to brand elevation via participation in industry forums, panels, and client advisory boards

Requirements

15+ years of experience in BPO/Business Process Services sales with a deep understanding of transformative outsourcing models
10 years of experience of demonstrated success having sold large, complex, global BPO deals (>$20M TCV)
10 years of industry experience selling Transformative Customer Experience/Customer Service and Industry Specific Core value chain deals
10 years of experience working within or selling to Fortune 1000 clients

Nice to have

Ability to bridge business value with enabling technologies such as AI (agentic & generative), analytics, core industry specific administrative platforms and automation
Entrepreneurial mindset with the ability to navigate matrixed environments and influence cross-functional teams
Track record of exceeding sales targets and contributing to revenue growth
Strong financial acumen and ability to structure complex deal constructs
Exceptional executive presence, communication, and relationship-building skills

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