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Marriott Bonvoy Logo Marriott Bonvoy · Hospitality and Tourism

Senior Sales Center Manager - Mice & Leisure

Malaysia, Kuala Lumpur · Job Posted April 23, 2026
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Job Description

Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.

Job Responsibility

  • Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events
  • Ensures their property events have a seamless turnover from sales to service back to sales
  • Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events
  • Managing Event Logistics and Operations
  • Ensuring and Providing Exceptional Customer Service
  • Leading Event Management Teams
  • Supporting and Coordinating with the Sales and Marketing Function
  • Conducting Human Resources Activities

Requirements

  • High school diploma or GED
  • experienced (1 – 2 years of experience) in the event management or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • at least 1 year experience in the event management or related professional area required
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