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Senior Sales Associate

L'OCCITANE EN PROVENCE

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Location:
Ireland , Kildare Village

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Category:
Sales

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Contract Type:
Not provided

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Salary:

16.20 EUR / Hour
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Job Description:

To work as part of a team and provide all customers with an exceptional shopping experience in our Boutiques as well as support the management team in coaching new and existing Associates.

Job Responsibility:

  • Deputise in the absence of the Boutique Manager or Assistant Boutique Manager to effectively manage the boutique
  • Responsibility for opening and closing the Boutique in the absence of the Boutique Manager or Assistant Boutique Manager
  • Promote and maintain good housekeeping and visual merchandising standards throughout the Boutique and participate in window campaign changes as required
  • Complete any other tasks required by Boutique Management to support the needs of the business
  • Offer & provide demonstrations (including hand massage) to all customers
  • Assist in unpacking and checking off of new stock deliveries as well as participating in stock takes when required
  • Consistently meet/exceed your personal Key Performance Indicators (KPI’s) set by the Boutique Manager to contribute to the success of the Company
  • Demonstrate a good understanding of different market types and customers
  • Support the management team in the ongoing coaching of the team’s product knowledge & understanding
  • Be responsible for team management in the absence of the Boutique Manager and/or Assistant Boutique Manager
  • Maintain excellent personal product knowledge to effectively advise and recommend products, campaigns and offers
  • Seek opportunities to support Brand through project work
  • Uphold the L’Occitane values ensuring PROSPERITY is at the core of everything we do
  • Ensure all online training is completed to ensure your development is a priority whilst with L’Occitane
  • Always provide the highest level of service to ensure all customers have an exceptional shopping experience by following the L’Occi way
  • Support in-Boutique and external customer events
  • Adhere to Company policies and procedures at all times. Ensure retail bulletin and other Boutique communications are read and followed in a timely manner

Requirements:

  • A love of retail
  • Excellent customer service skills
  • Confident and effective communication and listening skills
  • Able to demonstrate pro-active selling ability
  • Highly motivated to achieve personal KPI’s and contribute towards Boutique objectives
  • Able to work effectively in a team
  • Reliable, honest and flexible
  • Positive and friendly attitude
What we offer:
  • Discretionary Company Bonus scheme
  • Contribution Pension Scheme
  • Holiday Allowance – above statutory
  • Flexible Bank Holidays
  • Enhanced Maternity (20 weeks full pay ) and Paternity leave (12 weeks full pay) after 1 year
  • Hybrid working for Office based staff– 3 days in the office
  • Work from Anywhere Policy – up to 4 weeks a year
  • Volunteering 1 Day
  • Half day leave for Birthday
  • One day’s holiday for NewlyWeds
  • Discount Scheme
  • Monthly product allocation
  • Reward Gateway – company benefits platform
  • Cycle to work scheme through Reward Gateway
  • Travel Loan through Reward Gateway
  • Subsidised health & wellbeing plan
  • Long service awards

Additional Information:

Job Posted:
January 15, 2026

Expiration:
February 28, 2026

Employment Type:
Parttime
Work Type:
On-site work
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