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We’re on the lookout for a Senior Sales Assistant who will be working with Steven and the Team in our Edinburgh store. This contract is 40 hours per week (overtime also available). Candidates must be flexible to work on Saturdays and at least one weekday, including bank holidays. Our ideal candidate will have previous key holder experience, and will be available for store opening and closing shifts.
Job Responsibility
Work with store management team to ensure store, people and operation trades safely and legally
Assume responsibilities of opening and closing the store
Be given expert product knowledge to stay up to date with latest store ranges and promotions
Take ownership with Custom, customer and wedding appointments
Support Store Supervisor with inducting, training and coaching Sales Assistants
Maximise every sales opportunity to ensure sales targets and KPIs are achieved and exceeded
Deliver high visual merchandising standards
Ensure store housekeeping standards are continually achieved
Adhere to company VM, Health & Safety guidelines and security processes
Process deliveries, transfers and merchandise quickly, accurately and efficiently
Requirements
Retail experience (apparel or customer-facing preferred)
Some key-holder experience
Strong customer service and selling skills
Leads by example on service, selling, and shop floor standards
Enthusiastic, driven, and self-motivated
Strong interpersonal and communication skills
Proactive in owning personal development
Team player with initiative and a positive attitude
Nice to have
Previous key holder experience
What we offer
Excellent bonus scheme - bonuses paid quarterly when store hits target
Uniform - uniform allowance refreshed every 6 months
Cycle to work scheme
Relocation packages to support career development
Season ticket loans to those based in London stores
Fun fund for parties, treats, social activities and team building events
The Tyrwhitt Academy for professional development
Apprenticeship level qualifications open to store colleagues