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At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams. This time, we’re on the lookout for a Senior Sales Assistant who will be working with Petra and the Team in our Belfast store. This contract is 16 hours per week (overtime also available). Candidates must be flexible to work on Saturdays and at least one weekday, including bank holidays. Our ideal candidate will have previous key holder experience, and will be available for store opening and closing shifts.
Job Responsibility:
Work with store management to ensure safe and legal operation
Opening and closing the store
Provide excellent customer service with expert product knowledge
Take ownership of custom, customer, and wedding appointments
Support Store Supervisor with inducting, training, and coaching Sales Assistants
Maximise sales opportunities to achieve and exceed sales targets and KPIs
Deliver high visual merchandising standards
Ensure store housekeeping standards
Adhere to company VM, Health & Safety guidelines and security processes
Process deliveries, transfers, and merchandise quickly, accurately, and efficiently
Requirements:
Retail experience (apparel or customer-facing preferred)
Some key-holder experience
Strong customer service and selling skills
Leads by example on service, selling, and shop floor standards
Enthusiastic, driven, and self-motivated
Strong interpersonal and communication skills
Proactive in owning personal development
Team player with initiative and a positive attitude
What we offer:
Excellent quarterly bonus scheme when store hits target
Uniform allowance refreshed every 6 months
Cycle to work scheme
Relocation packages
Season ticket loans (London stores)
Fun fund for parties, treats, social activities, and team building events