Senior Sales Assistant

• Work with the store management team to ensure the store, people and operation trades safely and legally
• Assume responsibilities of opening and closing the store
• Take ownership with Custom, customer and wedding appointments
• Support the Store Supervisor with inducting, training and coaching Sales Assistants
• Maximise every sales opportunity to ensure sales targets and KPIs are achieved and exceeded
• Deliver high visual merchandising standards
• Ensure store housekeeping standards are continually achieved
• Adhere to company VM, Health & Safety guidelines and security processes
• Process deliveries, transfers and merchandise quickly, accurately and efficiently

• Retail experience (apparel or customer-facing preferred)
• Some key-holder experience (desirable)
• Strong customer service and selling skills
• Leads by example on service, selling, and shop floor standards
• Enthusiastic, driven, and self-motivated
• Strong interpersonal and communication skills
• Proactive in owning personal development
• Team player with initiative and a positive attitude

Some key-holder experience (desirable)

• Excellent bonus scheme (paid quarterly)
• Uniform allowance (refreshed every 6 months)
• Cycle to work scheme
• Relocation packages to support career development
• Season ticket loans (for London stores)
• Fun fund for parties, treats, social activities and team building events
• Professional development via Tyrwhitt Academy
• Apprenticeship level qualifications available