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Senior Sales Assistant role at the Swindon Designer Outlet, working with the store team to ensure safe and legal trading, opening/closing the store, providing expert customer service, and supporting sales targets and store standards.
Job Responsibility:
Work with the store management team to ensure that the store, people and operation trades safely and legally
Assume responsibilities of opening and closing the store
Take ownership with Custom, customer and wedding appointments
Support the Store Supervisor with inducting, training and coaching Sales Assistants
Maximise every sales opportunity to ensure sales targets and KPIs are achieved and exceeded
Deliver high visual merchandising standards
Ensure the store housekeeping standards are continually achieved
Adhere to company VM, Health & Safety guidelines and security processes
Process deliveries, transfers and merchandise quickly, accurately and efficiently
Requirements:
Retail experience (apparel or customer-facing preferred)
Experience with key-holding responsibilities is essential
Strong customer service and selling skills
Leads by example on service, selling, and shop floor standards
Enthusiastic, driven, and self-motivated
Strong interpersonal and communication skills
Proactive in owning personal development
Team player with initiative and a positive attitude
What we offer:
Excellent bonus scheme paid quarterly
Uniform allowance refreshed every 6 months
Cycle to work scheme
Relocation packages to support career development
Season ticket loans for London stores
Fun fund for parties, treats, social activities and team building events
Professional development through Tyrwhitt Academy
Apprenticeship level qualifications open to store colleagues