Senior Sales Advisor Jobs

Boggi Milano

Location:
United States, New York

Category:
Sales

Contract Type:
Not provided

Salary:

25.00 - 27.00 USD / Hour

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Job Description:

The Senior Sales Advisor (FT) acts as the Company’s representative to customers, embodying professionalism in sales to uphold the brand's image, boost store performance, and ensure customer satisfaction and loyalty. This role involves actively contributing to both quantitative and qualitative goals related to sales, customer service, loyalty, and overall growth.

Job Responsibility:

Provide an exceptional high-level service to all customers, online and ofﬂine, maximizing all contact opportunities with customers and promoting the Brand and the Product
Be proactive and inform all customers about the beneﬁts of loyalty programs, to ensure the enrichment and maximization of the customer database
Be a Brand Ambassador of the brand, ensuring an image and style in line with the Brand's standards
Develop and maintain long-term relationships with customers with the aim of strengthening the image and prestige of the brand
Contributes to the development of sales strategies and assists in achieving team targets
Manage sales by optimizing each phase of the commercial relationship
Build and sustain long-term customer relationships to strengthen the brand's image and prestige
Providing advanced product insights
Optimize each phase of the customer interaction process
Greet and recognize regular customers
Understand both explicit and implicit customer needs
Introduce and promote products effectively
Describe and advise on items offered
Verify customer needs and respond to their requests
Encourage cross-selling and up-selling
Be involved in coaching the team, setting an example in sales techniques, and inﬂuencing team culture
Collect and record customer data accurately to boost loyalty
Guide customers through the checkout process, preparing packaging and showing appreciation as they leave
Promote omnichannel service by using available technological tools (e.g., sales tablets) and provide a 360° shopping experience to boost sales
Assist with managing omni channel ﬂows (such as Click & Collect, Seek & Send) according to guidelines and deadlines
Contribute actively to the store’s upkeep, orderliness, and cleanliness, projecting a brand-aligned image
Participate in stock management to maximize sales and make efﬁciency suggestions
Participate in inventory activities (annual or partial)
Assist in cash operations when necessary, adhering to company protocols under the supervision of store management

Requirements:

2+ years’ working in menswear and proven prior experience in fashion or luxury retail, especially with premium or high-end brands
Fluent in English (speaking and writing)
Demonstrated ability to meet or exceed sales targets, working with KPI's in a retail or fashion environment
Skilled at delivering high-quality, personalized service to ensure customer satisfaction and build loyalty
Strong understanding of menswear including current trends, seasonal styles, and popular brands
Clear, professional, and friendly communication skills for engaging with a diverse customer base
Proﬁciency in using POS software for transactions, returns, and gift card processing
Knowledge of digital tools used in omnichannel retail (e.g., tablets for sales assistance, click-and-collect, online order support) to ensure a seamless customer experience
High standards of professionalism in dress code, punctuality, and work ethic
Flexible to work peak seasons, holidays, and weekends
Ability to lift 35 lbs. + and stand for long periods of time

Nice to have:

MTM experience is a plus
additional languages are a plus

What we offer:

Dental, Health, Vision, 401(K)
PTO and Sick Time, Employee Discounts
Professional and Career Development

Additional Information:

Job Posted:
December 06, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Senior Sales Advisor