Senior Rough Sleeping Hub Support Worker

• Leading a small team of Rough Sleeping Hub Support Workers which will staff the Hub
• Providing rough sleepers access to the facilities and services offered
• Ensuring the Rough Sleeping Hub environment is safe, secure and of high standard

• Ideally has experience working with vulnerable and homeless people, or households with housing problems
• Has an awareness of the Equality Act 2010 and the Care Act 2014, and of adult safeguarding principles and procedures
• Is able to advocate for customers by developing positive relationships with other agencies
• Is confident in making risks assessments in relation to customers' circumstances
• Is able to listen to people and not rush to conclusions or judgements
• Has tact and diplomacy
• Possesses negotiating and advocacy skills
• Able to work on their own initiative and who can be proactive, and solution focused
• Able to work well within and lead a highly functioning team
• Is emotionally resilient
• Can maintain accurate records of all clients
• Ha the ability to communicate clearly to colleagues, partners and customers, verbally and in writing
• Is competent in the use of IT to manage and monitor a small team's caseload effectively
• Is able to work flexibly as part of a rota, which will include shifts on some weekends and bank holidays

An awareness of relevant housing legislation such as the Housing Act 1996, Homelessness Act 2002 and Homeless Reduction Act 2017 would be beneficial for this role

7.5% shift allowance