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Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs' and business owners’ financial lives. To enable this stellar banking experience, we need to have a deep understanding of our customers and how they interact with our product. We are looking to hire a strategist to bring risk expertise and an analytical approach to our Risk Strategy team, driving impact in this crucial space. Risk Strategy is a hybrid team that combines analytics with thought leadership to identify, assess, and mitigate the financial, regulatory, and reputational risks Mercury faces. The team focuses on data-driven insights and process improvements while ensuring a stellar customer experience that fosters trust in our platform. As a Senior Risk Strategist focused on fraud, you’ll help shape Mercury’s fraud strategy across multiple domains, combining data-driven analysis with strategic problem solving. You’ll partner closely with Product, Engineering, Operations, and Compliance to deliver scalable outcomes that enable the business and reduce fraud losses while protecting customer experience.
Job Responsibility:
Drive strategy and execution across multiple fraud domains
Use data and quantitative analysis to design fraud controls, mitigate risk, and improve customer experience
Partner with Compliance and Legal to ensure solutions align with regulatory requirements
Collaborate with Product, Engineering, and Operations to design and implement scalable risk solutions
Build domain expertise, identify gaps, and proactively optimize fraud processes
Define and track metrics that measure both risk effectiveness and customer impact
Requirements:
6+ years of experience in an analytical role
4+ years in fraud, trust and safety, or a related risk function
Proven ability to design and execute fraud strategies across domains
Skilled in customer risk scoring/modeling and process automation
Strong SQL proficiency
Track record of balancing risk, compliance, and customer experience in cross-functional settings
Excellent communication skills
Comfortable operating in ambiguity
Curious, growth-oriented, and motivated to work on fraud problems at all lifecycle stages
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