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Senior Risk & Fraud Lead

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DocPlanner GmbH

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Location:
Mexico , Mexico City

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for a Senior Risk & Fraud Lead (LATAM) to build and drive Docplanner's risk management, fraud prevention, AML/KYC, and payment controls frameworks across Latin America. Reporting into the Legal, Risk & Compliance function, this is a senior individual contributor role with high autonomy, responsible for establishing end-to-end risk governance from the ground up while enabling safe business and payments expansion across LATAM.

Job Responsibility:

  • Develop and implement operational risk management frameworks, conducting risk assessments and establishing mitigation strategies to support LATAM expansion and ongoing operations
  • Design and implement fraud detection and prevention programs across LATAM markets, including advanced monitoring systems and response protocols
  • Establish and maintain robust anti-money laundering and know-your-customer programs aligned with regional regulatory requirements and international standards
  • Build and oversee fraud controls, including transaction monitoring and emerging payment related risks
  • Lead operational risk assessments, complex fraud investigations, and incident response, coordinating with internal teams, vendors, and external authorities
  • Act as a trusted advisor to senior stakeholders on comprehensive LATAM risk management, fraud prevention, and compliance topics
  • Define and track KPIs related to operational risk exposure, fraud loss, prevention effectiveness, investigation timelines, and regulatory compliance

Requirements:

  • Senior-level experience in risk management, fraud prevention and AML/compliance across multiple business functions
  • Strong background in fintech, payments, financial services, e-commerce, or marketplaces with proven operational risk management expertise
  • Proven hands-on experience across multiple LATAM markets (not single-country) with deep understanding of regional risk landscapes
  • Deep expertise in cross-border payment systems and payment fraud, and broader operational risk controls
  • Demonstrated experience leading fraud investigations, operational risk assessments and managing financial crime incidents
  • Strong stakeholder management skills, with the ability to influence across business units and cultures and jurisdictions
  • Analytical mindset with strong risk assessment capabilities, fraud detection instincts, and data-driven decision making
  • Comfortable working independently across time zones in a fast-paced, high-growth environment with complex risk challenges
  • Bachelor’s degree in Finance, Economics, Criminal Justice, Business Administration, or related field
  • English – Fluent
  • Spanish – Fluent

Nice to have:

  • Experience with AI or machine-learning-based fraud detection
  • Knowledge of digital identity and authentication technologies
  • Previous exposure to healthcare or healthtech environments
  • Portuguese – Nice to have (Brazil exposure)
  • Preferred certifications: CAMS, CFE, FRM, or equivalent
What we offer:
  • Healthcare insurance
  • Wellness that works for you – from gym memberships to mental health support
  • Time off that counts – whether it’s a vacation, your birthday, or just a day to recharge
  • Local Perks – Depending on your location, you will be entitled to local benefits like meal vouchers (ticket restaurant), transport allowances, or extended parental leave
  • Career Growth – lots of chances to learn, develop, and explore new paths
  • A Truly Global Team – Work with talented people from all over the world in a diverse and inclusive environment
  • Flexibility That Works for You – Remote work and flexible hours

Additional Information:

Job Posted:
February 01, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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