Senior Risk Associate, Card & Expense Job at Capital One (McLean)

Job Description

The Payment and Travel Solutions (PATS) team at Capital One is seeking a dedicated and disciplined process professional who excels in a team environment. The ideal candidate will possess exceptional communication skills, meticulous attention to detail, and demonstrate the ability to adapt to an evolving environment. A key attribute to succeed in this role is the ability to influence up. As a Senior Risk Associate at Capital One, you will be responsible for creating and enhancing expense management processes- balancing customer needs within a well-managed framework. You will monitor process performance through data analytics, identify trends and escalate anomalies. You’ll identify trends to make recommendations on process improvements and oversee the implementation of changes, partnering with enterprise partners as needed. Additionally, you will manage formal process documents and regularly execute and oversee controls to mitigate end-to-end process risks.

Job Responsibility

Oversee daily activities related to corporate card issuance, credit limit management, expense report submission and approvals
Monitor expense activity through Finance System and card reporting tools, highlighting themes and trends for LOBs and/or back-office support teams through regular reporting and interactions
Identify, implement and execute corporate card and expense process controls - ensuring a well-managed end-to-end process, while driving issue resolution/risk mitigation activities
Identify, prioritize and lead process improvement work to streamline the user experience
Use data analytics and reporting to provide transparency to senior leadership on process needs and health
Coordinating work between multiple areas and working on multiple projects simultaneously
leveraging/influencing business partners to drive results
Track and resolve process breakdowns, providing transparency on impact to leadership and customers
Develop and maintain formal process documentation including procedures
Act as a subject matter expert to effectively partner with project customers to achieve desired outcome or improvement by clarifying needs and providing appropriate solutions

Requirements

Bachelor’s Degree or military experience
At least 2 years of experience in Accounting OR Finance OR a combination
3+ years of experience in Business Process Management, or Project Management, or Relationship Management or Risk Management or a combination
1+ year of experience in Corporate Travel and Expense or Corporate Card Management
1+ year of experience in Change management
Lean, Agile, Six Sigma, Business Process Management, or Project Management certification
Previous experience in Microsoft Office or G-suite
Strong communication and presentation skills

Nice to have

Lean, Agile, Six Sigma, Business Process Management, or Project Management certification

What we offer

comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)

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Senior Risk Associate, Card & Expense

Job Description

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