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The Revenue Operations team at Shopify is accountable for driving go-to-market (GTM) strategy, operational efficiency, resource planning, incentive compensation, process optimization, revenue tooling, business insights, and regional excellence. We are seeking a Senior Revenue Operations Specialist to support our growing business across EMEA. In this role, you will leverage your experience supporting customer-facing teams and managing business processes, along with strong analytical abilities, to generate actionable insights and drive revenue optimization for Shopify’s EMEA region.
Job Responsibility:
Partnering with sales leadership on business outlook and performance
Conducting deep-dive analysis on regional sales performance and building forecasts
Recommending optimal territory structures across EMEA
Using territory-based analysis to inform capacity and hiring decisions
Developing weekly and monthly cadences with recurring meetings and data-driven presentations
Recommend optimal target disaggregation across all team and sub regions
Building sales productivity assets and facilitating business and funnel reviews
Managing local sales programs
Designing SFDC dashboards and reports, automating extraction and publication
Developing and implementing rep and team KPIs and processes
Supporting cadences across Partner, Marketing, Sales and post-sales teams
Utilizing data and analytics to identify insights and trends
Identifying opportunities for process and tooling improvement
Owning cross-functional projects and experiments
Collaborating with Operations, Data, Enablement and Product teams to automate processes
Liaising with APAC and AMER counterparts
Requirements:
Bachelor's degree in Business, Finance, or a related field
5+ years of experience in revenue excellence, channel or sales operations, or go-to-market strategy
Direct experience partnering with Regional or Country Sales Leaders
Proven track record developing revenue and growth strategies for multi-product SaaS or eCommerce/FinTech businesses
Analytical and solutions-oriented mindset
Experience with sales and analytics tools (Salesforce, Looker Studio)
Excellent verbal, written, and visual presentation skills
Strong project management skills with ability to prioritise workload and manage multiple senior stakeholders
Experienced at building strong cross-functional relationships
Thrives on change in a fast-evolving commerce environment