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Senior Revenue Operations Specialist

· Job Posted January 26, 2026
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Job Description

The Revenue Operations team at Shopify is accountable for driving go-to-market (GTM) strategy, operational efficiency, resource planning, incentive compensation, process optimization, revenue tooling, business insights, and regional excellence. We are seeking a Senior Revenue Operations Specialist to support our growing business across EMEA. In this role, you will leverage your experience supporting customer-facing teams and managing business processes, along with strong analytical abilities, to generate actionable insights and drive revenue optimization for Shopify’s EMEA region.

Job Responsibility

  • Partnering with sales leadership on business outlook and performance
  • Conducting deep-dive analysis on regional sales performance and building forecasts
  • Recommending optimal territory structures across EMEA
  • Using territory-based analysis to inform capacity and hiring decisions
  • Developing weekly and monthly cadences with recurring meetings and data-driven presentations
  • Recommend optimal target disaggregation across all team and sub regions
  • Building sales productivity assets and facilitating business and funnel reviews
  • Managing local sales programs
  • Designing SFDC dashboards and reports, automating extraction and publication
  • Developing and implementing rep and team KPIs and processes
  • Supporting cadences across Partner, Marketing, Sales and post-sales teams
  • Utilizing data and analytics to identify insights and trends
  • Identifying opportunities for process and tooling improvement
  • Owning cross-functional projects and experiments
  • Collaborating with Operations, Data, Enablement and Product teams to automate processes
  • Liaising with APAC and AMER counterparts

Requirements

  • Bachelor's degree in Business, Finance, or a related field
  • 5+ years of experience in revenue excellence, channel or sales operations, or go-to-market strategy
  • Direct experience partnering with Regional or Country Sales Leaders
  • Proven track record developing revenue and growth strategies for multi-product SaaS or eCommerce/FinTech businesses
  • Analytical and solutions-oriented mindset
  • Experience with sales and analytics tools (Salesforce, Looker Studio)
  • Excellent verbal, written, and visual presentation skills
  • Strong project management skills with ability to prioritise workload and manage multiple senior stakeholders
  • Experienced at building strong cross-functional relationships
  • Thrives on change in a fast-evolving commerce environment

Nice to have

  • Channel Ops experience an advantage
  • SQL skills a plus

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