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Senior Revenue Operations Manager

Kit

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Contract Type:
Not provided

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Salary:

130000.00 - 159000.00 USD / Year

Job Description:

Kit is an email-first operating system for creators who mean business. We help creators grow and monetize their audience with ease. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform. We're looking for a Senior Revenue Operations Manager to build the systems, processes, and insights that enable our go-to-market teams to operate efficiently and drive predictable revenue growth across product tiers as we grow from $50 to $100M ARR. You will be Kit's first dedicated Revenue Operations hire, establishing the foundation for how we operate as we scale.

Job Responsibility:

  • Dive into our HubSpot instance and revenue tech stack, including Gong, Intercom, QuotaPath, and Omni
  • Understand our current CRM configuration, reporting infrastructure, and how data flows between systems
  • Map our product-led and sales-led growth motions
  • Conduct a thorough audit of our revenue operations, identifying bottlenecks, gaps, and opportunities as we scale our sales-led growth motion
  • Meet with stakeholders across Sales & Migrations, Marketing, Creator Growth and Deliverability, and Finance to understand their pain points and priorities
  • Document current processes and quick wins
  • Contribute to at least one process improvement or reporting enhancement
  • Establish yourself as the go-to expert for revenue analytics across the Growth Org, using Hubspot as the centralized hub for tracking the customer funnel
  • Work with the Marketing, Business Development and Sales teams to establish playbooks and optimize lead generation, routing, and attribution between PLG and sales-led motions
  • Work with the Sales and Migration team to build sales dashboards that create momentum and support productivity
  • Enable Creator Growth Managers to track and influence expansion opportunities, both through Creator Pro upsell and leveraging subscriber-tier thresholds
  • Drive adoption of new workflows across teams
  • Build trusted partnerships with revenue leaders
  • Present insights and recommendations that influence strategic decisions about our go-to-market approach

Requirements:

  • Deep expertise with HubSpot, including administration, customization, workflow automation, and optimization across Sales Hub, Marketing Hub, and Service Hub
  • Strong proficiency with data analysis and visualization tools such as Excel/Google Sheets, Omni, or similar BI platforms
  • Experience with revenue tech stack tools such as Gong (conversation intelligence), Intercom (customer communication), and other sales/marketing platforms
  • Understanding of revenue metrics and operations fundamentals — from lead scoring and qualification to pipeline velocity to customer acquisition cost to expansion revenue
  • Ability to translate complex data into clear insights and actionable recommendations, with strong business acumen to understand how operational decisions impact revenue outcomes
  • Clear and concise communication skills, able to explain technical concepts to non-technical stakeholders and drive alignment across diverse teams
  • Managing and optimizing HubSpot at scale, including data hygiene, workflow automation, integration management, and custom reporting
  • Building dashboards and reports that enable data-driven decision-making for sales, marketing, and leadership teams
  • Working in environments with both product-led growth and sales-led growth motions, understanding the operational nuances of each
  • Leading cross-functional projects that improved operational efficiency, data accuracy, or revenue predictability
  • Working in high-growth SaaS or subscription businesses where you've had to build or scale revenue operations processes
  • Championing solutions that demonstrated measurable impact on revenue metrics or operational efficiency
  • High agency and ability to work independently while collaborating effectively with stakeholders across the organization
  • Systems thinking mindset — you naturally see how pieces connect and can architect solutions that scale
  • Strong interest in AI and eagerness to experiment with tools that make revenue operations more efficient and effective
  • Comfort with ambiguity and the ability to bring structure to undefined problems — you're building something new here
  • Detail-oriented with a commitment to data accuracy, while maintaining perspective on the big picture
  • Embraces learning with growth mindset and demonstrated ability to master new tools and processes quickly

Nice to have:

  • Experience in creator economy, SaaS, or subscription businesses serving individual creators or small businesses
  • Advanced HubSpot certifications (HubSpot Revenue Operations or similar)
  • Proficiency with SQL for data analysis and custom reporting
  • Background with sales compensation, commission tracking, or revenue recognition processes
  • Familiarity with pricing strategy and packaging for tiered subscription models
  • Background in both B2C and B2B go-to-market motions
  • Experience working and closing deals as an Account Executive or Customer Success Manager
What we offer:
  • Profit Sharing
  • Kit equity
  • 401k with a 5% match
  • We cover up to $2,100 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna
  • $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget
  • Individual learning + development budget ($3,500/year)
  • Gender affirming benefits
  • Childcare benefit up to $3,000 annually
  • Twenty (20) days of paid time off during each year of employment
  • Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work
  • Ten (10) paid holidays a year
  • Two weeks of paid sick time each year, including mental health + well being days
  • Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year
  • Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months
  • Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season
  • Four-week, paid sabbatical after five years with the team
  • Fantastic in-person or virtual retreats with the team twice a year

Additional Information:

Job Posted:
January 20, 2026

Expiration:
January 31, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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