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The Senior Revenue Manager supports 2-3 hotels in the Americas and is responsible for the interpretation of business analytics into tactical strategy. The Senior Revenue Manager will provide focused expertise, guidance and direction to the hotel Revenue Management Team through effective and measurable revenue management strategies. The priority will be room revenue, with a growing focus on total revenue management.
Job Responsibility:
Create annual budget and monthly forecasts for rooms occupancy, ADR and revenue
Interpret business analytics into meaningful action to improve performance
Create and submit hotel forecasts leveraging IDeaS G3 Revenue Management System
and monitor accuracy on weekly basis
Manage inventory through all distribution channels for optimal availability
Lead optimal pricing strategy and analysis and recommendations – engage 3rd party expertise when appropriate
Build consensus within Revenue Strategy Team to move new initiatives forward
Lead and present weekly Revenue Strategy and Forecast Meetings
Driver of total revenue management business analytics and opportunities (rooms, F&B, spa, catering, etc). Partner with operations to implement new initiatives and measure results
Weekly engagements with OTA Market Managers, plus liaise regularly with corporate marketing, agencies and vendors on campaign management opportunities (GDS advertising, OTA promotions, PPC, FSHR corporate promotions, etc)
Take ownership of merchandising strategies (web featured package display, on-line upsell descriptions, GDS sequence, OTA placement and “store” participation, etc)
Business owner of Opera, BI tools, IDeaS G3 revenue management system, future RM systems for catering, F&B, etc
Requirements:
Degree in Revenue Management, Hotel/Lodging Management or Business Administration
5 years of experience working in revenue management and/or hotel operations
Multiple hotel revenue management experience preferred
Experience and strong knowledge of spreadsheets, pivot tables and database use
MS Office, Teams, Excel, Word, PowerPoint, Hyperion Enterprise, IDeaS G3 Revenue Management, TravelClick, Lighthouse, and Opera PMS experience preferred
Excellent communication and presentation skills, with the ability dynamically articulate and visually display data/strategies to various audiences
Must be able to condense complex data into meaningful strategy
Strong time management skills and capacity to handle multiple tasks simultaneously
Must be able to present contrarian viewpoint and gain consensus through business analytics
Excellent analytical, organizational, and problem-solving skills
Nice to have:
Multiple hotel revenue management experience preferred
MS Office, Teams, Excel, Word, PowerPoint, Hyperion Enterprise, IDeaS G3 Revenue Management, TravelClick, Lighthouse, and Opera PMS experience preferred