Senior Revenue Enablement Manager, Atlassian

Atlassian

Location:
United States, San Francisco ▼
Austin
New York
Mountain View

Category:
Sales

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Senior Technical Revenue Enablement Manager is responsible for empowering technical customer-facing teams across sales, customer success, partners, and professional services to deliver value throughout the customer lifecycle. This individual is responsible for designing and driving enablement strategies and scalable programs that provide the skills, knowledge, technical frameworks, and tools required for technical value selling and proactively influencing customer adoption and success.

Job Responsibility:

Develop and lead comprehensive technical enablement strategies that support sales, customer success and partners, engaging with the respective leaders as a trusted advisor to design and validate strategies
partner with sales, success and partner leadership, along with HR, to define and develop role-based competencies that inform key technical skills and behaviors
conduct regular needs analyses– data, interviews and stakeholder feedback– to identify knowledge and skill gaps across target audiences and translate these insights into enablement strategies and priorities
collaborate with stakeholders, including product, RevOps and target audience SMEs, to scope, design, and launch enablement programs and content aligned to identified performance gaps and business priorities, including technical certifications
design enablement programs that are multi-modal, recommending the right enablement modality based on the goals, behavior change and context
qualify incoming enablement requests across the business, vetting based on alignment with strategic priorities and impact on Atlassian’s enterprise transformation
enable front line managers to coach, reinforcing technical acumen, operational best practices and value selling skills
represent the voice of the field when engaging business stakeholders advocating for readiness requirements, priorities and audience relevance
conduct quarterly business reviews (QBRs) to assess enablement progress, capture feedback, and refine strategic direction
establish clear success metrics and continuously measure, track and enhance the impact of technical enablement initiatives
create detailed project plans for all enablement activities, with clear deliverables and milestones and ensure timely execution
drive alignment across the Revenue Enablement team– onboarding, instructional design, communications, and operations– to execute enablement programs and ensure technical content is consistent across touch points
apply a continuous improvement mindset to all aspects of enablement strategy and execution

Requirements:

10+ years in technical enablement and/or technical sales experience, preferably at a SaaS company
demonstrated strength conducting needs analysis and translating insights into actionable, role-specific enablement strategies with measurable impact
skilled at rapidly scoping and developing enablement strategies and scalable learning programs tailored to different technical roles and learning levels
experience with hands-on tools such as sandbox environments, demos and technical labs
excel at simplifying complex technical concepts into clear, compelling and actionable content
well versed in building skill-based and application-oriented learning experiences, assessments and certifications, utilizing adult learning theory, instructional design best practices and a breadth of enablement modalities
communicate effectively across technical and non-technical audiences, building trust and alignment trust with stakeholders at all levels
deep understanding of solution-based sales cycles, enterprise buying behaviors, value selling and both sales and partner motions
ability to work with ambiguity and achieve goals in a structured manner within a fast-paced and continuously evolving environment
agile and engaging facilitator
exceptional communication, storytelling and program management skills
proactive, self-directed and results-oriented
bachelor’s degree, or equivalent, a must

What we offer:

Health and wellbeing resources
paid volunteer days
other perks and benefits

Additional Information:

Job Posted:
May 28, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Senior Revenue Enablement Manager