Senior Retail Manager Job at Aramark (Page)

Job Description

Retail Senior Manager to oversee the day-to-day Retail operations. Reporting to General Manager, the Retail Senior Manager will plan, administer and direct all unit activities related to multiple site retail and catering functions. Responsibilities include client financial accountability, and compliance with the standards established by ARAMARK, regulatory agencies, and client. Collaborates with General Manager regarding department goals, objectives and performance and leads the department in his/her absence. Establishes and maintains effective working relationships with other departments.

Job Responsibility

Delivers strong operational performance by executing against regulatory agency standards and programs, continually monitoring operations, and completing assessments and necessary action plans to provide optimal food quality and meal service, and drive patient and customer satisfaction
Ensures compliance to food safety, sanitation, and overall workplace safety standards
Interacts with Client Management and maintains effective client and customer relations at all levels of client organization, including conducting rounding
Identifies ARAMARK service expansion opportunities
Provides overall direction and manages performance for Supervisors and front line employees, ensuring employee development, engagement and compliance with human resource related policies and standards, including conducting applicable rounding
Develops operational component forecasts and is able to explain variances
Responsible for component's accounting functions
Ensures compliance with all contract obligations

Requirements

2-4 years progressive retail management experience preferred
Qualified candidates must possess a Bachelor Degree or an Associates Degree
Ideal candidates will have experience in managing multiple points of sales and multiple retail sites
5-8 years experience with a minimum of $5+M in managed volume
Experience to include strong financial acumen as supported by successful P&L management experience within a professional environment
Candidates must demonstrate experience with managing salaried individuals and soft skills necessary to drive programs and develop careers
Effective communication (listening, verbal and written) skills with clients, customers of client and support staff
Demonstrated attention to the achievement of high quality standards coupled with a proven track record in identifying defects in the preparation and service of food and the implementation of improved quality control procedures
Ability to write letters, summaries and reports, using prescribed format and conform to all rules of punctuation, grammar, diction and style
Ability to work with mathematical concepts such as probability and statistics
Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations

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Senior Retail Manager

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