Senior Retail Manager, TUI

TUI

Location:
United Kingdom, Kings Lynn

Category:
-

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

Here at TUI, you’ll find we’re an inclusive company with a culture of care and by joining the Retail Team as a Senior Retail Manager at our Kings Lynn store, you’ll lead a large team to become destination experts to recommend and sell holidays, Cruise, UK Breaks and additional products whilst delivering exceptional sales and service results. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.

Job Responsibility:

Lead by example and role model our company values to inspire and coach your team whilst embracing change and rising to the demands that this role brings
Support and develop your team to be proactive in resolving questions or complaints. If things go off track, you’ll be confident to step in and take ownership
Drive footfall and customer retention through strategic thinking to spot opportunities with a clear commercial plan to grow our business
As technology advances so does TUI, you’ll work with a variety of systems empowering you to exceed performance goals and enhance our customers’ digital journey
Effectively inspire your team to exceed company sales and service goals, in Retail we call it ‘Smashing your Targets’
Recruit and retain talent maintaining high levels of engagement and low levels of attrition

Requirements:

Proven passion for leading by example and delivering excellent customer service
Confident and fun motivator with a strong drive to achieve goals and sales targets
Experienced at prioritising multiple tasks in a fast-paced environment and bounce back from challenges
Able to embrace change easily and adapt quickly to new ways of working
Fair and inclusive management style who recognises people are our most valued asset
Skilled mentor who communicates effectively, leads and develops your team and retains talent
Able to work a varied shift pattern each week in-line with shop opening and closing times

What we offer:

Be rewarded for exceeding your targets with our commission and discretionary bonus schemes
Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
Investment in your development and career progression
Pension scheme and life assurance

Additional Information:

Job Posted:
July 10, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Senior Retail Manager

TUI

Location:United Kingdom, Kings Lynn

Category:-

Contract Type:Not provided