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Senior Restaurant Server position in the Lobby Lounge at Four Seasons Hotel Bangkok at Chao Phraya River. The role involves delivering exceptional guest experiences through genuine service, mastering the craft of food & beverage service, and being part of a team built on mutual respect, collaboration, and a commitment to the highest quality.
Job Responsibility:
Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods
communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system
coordinate food timings
check completed kitchen orders with the guest’s original order
transport items to the guest table in a timely manner to ensure proper food quality
anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
properly and accurately close guest checks
process cash and credit card payments
properly settle voided checks or complimentary meals
commitment to supportive teamwork and open communication
breakdown, clean and set-up of tables, buffets, and food stations
comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Impact
work harmoniously and professionally with co-workers and supervisors
Requirements:
Excellent communication and organizational skills
reading, writing, and oral proficiency in the English language
excellent human relations skills
cheerful/accommodating demeanor
one to two years’ previous experience as an Outlet Supervisor in Food & Beverage outlet
high school education or equivalent experience
requires good reading and oral in the English language
excellent personal presentation and interpersonal skills
flexible schedule with the ability to work all shifts, weekends and holidays
basic computer skill for online training and manage your own employee profile
What we offer:
Be part of a cohesive team with opportunities to learn, grow and develop
have the opportunity to engage in diverse and challenging work