Senior Resource Manager

• Resource Optimization: Identify and evaluate capacity constraints and opportunities within the organization, making data-driven recommendations for resource allocations, nearshoring, and utilization optimization
• Skill Management: Identify skill gaps within the regional teams and work with craft leads as well as P&C to address talent needs through hiring, training, or reassignment
• Demand Forecasting: Collaborate with cross-functional teams to develop accurate demand forecasts, encompassing both short-term and long-term client requirements
• Risk Mitigation: Proactively identify potential risks and challenges in the resourcing plan and develop strategies to mitigate them
• Cross-Functional Collaboration: Work closely with various departments to ensure alignment between Capacity Planning and client satisfaction
• Conflict Resolution: Act as a mediator in resource conflicts, prioritization challenges, or overlapping project demands, ensuring equitable distribution of resources
• Performance Monitoring: Track key metrics and provide regular reports to local, regional and global leadership on resource utilization, bench capacity, and nearshore and freelance ratios
• Compliance and Governance: Ensure compliance with company policies and guidelines related to resource management, including time tracking, resource allocations and reporting.

• A background in resource management or creative project management, in the digital agency industry, with a minimum of 3 years in a resource management role
• Solid understanding of key digital roles, including design, brand advertising, production, performance marketing, paid media
• Good understanding of the advertising industry (such as, e-commerce and retail media sites) and how different roles collaborate throughout the delivery process
• Proficiency in resource management software and tools
• Strong analytical and quantitative skills, with proficiency in data analysis and forecasting tools
• Excellent communication and interpersonal skills, with the ability to influence and collaborate across various departments
• Strategic thinking and problem-solving abilities
• Well organized, process-driven and dedicated, with an outgoing personality and can-do attitude
• Exceptional diligence and attention to detail as well as resourcefulness and quick, practical thinking in a demanding environment
• Team-oriented mindset with a focus on collaboration
• Ability to work in a fast-paced, dynamic environment
• Business and conversationally proficient English language skills
• Located and directly available to start working in the Netherlands.

Resource Guru experience

• A flexible, hybrid working policy (2-3 days from the office, depending on location) and the opportunity to work from abroad for 13 weeks a year
• 24 vacation days per year and the possibility to buy an unlimited number of extra vacation days
• DEPT®/YOU Learning Menu and DEPT®/YOU Special Programs
• Contribution to your health through the OpenUp platform, gym and wellness discounts, and healthy lunches at the office
• Discount on your lease bike
• Hassle free-commutes with an NS Business Card.