Senior Research and Implementation Manager Job at Human8

Job Description

Senior Research and Implementation Manager Our Senior Research & Implementation Managers seamlessly lead client engagements that integrate both consultative and research methodologies to drive meaningful marketing outcomes. This role encompasses all phases of the engagement lifecycle, including project management, deliverable creation, storytelling, and client management. With exposure to a wide range of research methodologies and strategic engagements, our ideal candidate brings strong project management skills, takes ownership of engagement success, and thrives on learning, growth, and challenge.

Job Responsibility

Project Management & Client Engagement: Serve as the project manager on complex engagements from start to finish, while also acting as a consultant on simple to moderately complex studies
Independently discuss complex business and research issues with clients
Build rapport quickly, demonstrate responsiveness, and earn client trust through strong project management abilities
Apply research results to uncover insights that inform business strategy
Utilize a variety of research methodologies to generate insights and communicate findings effectively to clients
Foster strong client loyalty through exceptional engagement execution, client service skills, and the ability to independently navigate complex issues
Create analysis plans for moderately complex studies—identifying relevant data, synthesizing information, and conveying a compelling narrative
Adopt and apply a structured storytelling process to develop impactful deliverables for moderately complex engagements, and present findings clearly, concisely, and persuasively
Generate additional business by building client trust through outstanding service
Understand clients’ businesses and objectives, offering strategic suggestions and value-added consulting
Effectively oversee the financial goals and profitability of each engagement
Business Development: Independently develop simple proposals, including scope, pricing, and deliverable planning
Management & Leadership: Successfully lead an engagement team and support the development of team members by setting clear expectations, delegating appropriately, and holding others accountable
Provide internal training and train clients on various methodologies, offering research recommendations as needed
Lead or partner with others to elevate the quality of work—providing inspiration, setting clear expectations, delegating effectively, and ensuring accountability
Demonstrate genuine sensitivity, support, and encouragement for colleagues, along with consistent professional maturity
Consultation & Execution: Align diverse stakeholders around a common vision and path forward
Lead productive conversations, drive toward consensus, and work through areas of misalignment
Apply business acumen, critical thinking, and influential written and verbal communication skills throughout the engagement
Convey ideas in a way that leads to productive conversations and decisive action

Requirements

A degree in a related field is beneficial, but we equally value demonstrable, equivalent experience
7+ years of custom research or consulting experience, focused on strategic business challenges across a variety of industries
Well-rounded research skills, including strong quantitative (statistical) and qualitative (analytical and report-writing) abilities
Comfort with business consulting and navigating ambiguous business challenges
Demonstrated engagement leadership skills, including motivating team members, mentoring junior staff, collaborating effectively, and taking initiative
Client-facing experience with a proven ability to discuss and understand complex business and research objectives, build rapport, and foster trusting client relationships

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Senior Research and Implementation Manager

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