This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are looking for a Renewal Manager to support our Japan GTM team who is motivated, collaborative, and process-oriented to secure up-for-renewal dollars and mitigate renewal risks.
Job Responsibility:
Run discovery calls with customers to identify current business challenges and objectives in order to position Wiz’s products and services to achieve the customers goals
Handle the quote-to-close process for renewals 120 to 90 days in advance of the renewal due date
Achieve or exceed quarterly revenue goals, tied to retention, growth, and term extension of existing customer contracts
Demonstrate drive and tenacity to navigate complex renewal discussions, securing renewals against various competitors or customer objections
Partner with Customer Success to assess customer health and drive the appropriate renewal solution
Collaborate cross-functionally with Legal and Deals Desk as applicable
Manage the renewal process for multiple commercial customers concurrently and be comfortable with maintaining organization through scale
Identify “at-risk” renewal clients before the renewal date and escalate to appropriate team members
mitigate contraction and churn within all deals
Develop and maintain strong relationships with our channel and alliance partners to identify and close joint opportunities
Requirements:
Fluency in Japanese, and willing to report to overseas manager
3+ years of experience in a SaaS revenue organization as Sales, CSM, or prior renewals team experience
High level of proactivity and independence as sole renewal manager in region
Strong understanding of the Japanese market - business trends, partner collaboration and cultural etiquette
Deep understanding of SaaS offerings and pricing models
Proven track record of success and over-achievement of renewal quota in previous positions
Familiarity with systems: Salesforce, CPQ, Customer Success Platforms (Planhat,ChurnZero), BI tools (Looker, Tableau)
Highly collaborative with the ability to succeed in an entrepreneurial environment
Confidence and ability to navigate customer and partner renewal processes per Wiz rules of engagement
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship