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Senior Renewals Manager

Japan · Job Posted January 20, 2026
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Job Description

We are looking for a Renewal Manager to support our Japan GTM team who is motivated, collaborative, and process-oriented to secure up-for-renewal dollars and mitigate renewal risks.

Job Responsibility

  • Run discovery calls with customers to identify current business challenges and objectives in order to position Wiz’s products and services to achieve the customers goals
  • Handle the quote-to-close process for renewals 120 to 90 days in advance of the renewal due date
  • Achieve or exceed quarterly revenue goals, tied to retention, growth, and term extension of existing customer contracts
  • Demonstrate drive and tenacity to navigate complex renewal discussions, securing renewals against various competitors or customer objections
  • Partner with Customer Success to assess customer health and drive the appropriate renewal solution
  • Collaborate cross-functionally with Legal and Deals Desk as applicable
  • Manage the renewal process for multiple commercial customers concurrently and be comfortable with maintaining organization through scale
  • Identify “at-risk” renewal clients before the renewal date and escalate to appropriate team members
  • mitigate contraction and churn within all deals
  • Develop and maintain strong relationships with our channel and alliance partners to identify and close joint opportunities

Requirements

  • Fluency in Japanese, and willing to report to overseas manager
  • 3+ years of experience in a SaaS revenue organization as Sales, CSM, or prior renewals team experience
  • High level of proactivity and independence as sole renewal manager in region
  • Strong understanding of the Japanese market - business trends, partner collaboration and cultural etiquette
  • Deep understanding of SaaS offerings and pricing models
  • Proven track record of success and over-achievement of renewal quota in previous positions
  • Familiarity with systems: Salesforce, CPQ, Customer Success Platforms (Planhat,ChurnZero), BI tools (Looker, Tableau)
  • Highly collaborative with the ability to succeed in an entrepreneurial environment
  • Confidence and ability to navigate customer and partner renewal processes per Wiz rules of engagement
  • Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship

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