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Senior Remedy Database Administrator

United States, Fort Belvoir · Job Posted January 20, 2026
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Job Description

The Senior Remedy Database Administrator serves as the senior technical expert for Remedy design, development, and management. This position is accountable for all aspects of Remedy services, providing administration, management, and proactive monitoring of Remedy from performance and capability management perspectives. The primary focus is to ensure the performance, integrity, and security of supported databases while maintaining reliable, uninterrupted access for the customers.

Job Responsibility

  • Provides administration and management of Remedy services across development, quality control, pre-production, and production environments
  • Performs database maintenance activities such as backup/recovery, updates to service packs and patches, and performance optimization
  • Ensures data recoverability by implementing a schedule of system backups and database archive operations
  • Performs daily, weekly, and monthly backups of the Remedy Database, its data, and hosts
  • Conducts periodic restoration tests of backed-up data and supports Disaster Recovery and incident response policies and procedures
  • Ensures the performance, integrity, and security of databases, monitoring user access and document workflow design
  • Maintains data standards (including adherence to the Data Protection Act) and writes database documentation, including data standards, procedures, and data dictionary definitions
  • Controls access permissions and privileges while developing and testing backup and recovery plans
  • Ensures all major database changes follow the agency Configuration Management Board (CMB) process with met milestones
  • Provides monthly database reports regarding SQL Server usage, uptime, and capacity to the COR/TTM
  • Plans daily activities within the guidelines of company policy, job description, and supervisor’s instruction to maximize personal output
  • Responsible for aiding in own self-development by being available and receptive to all training made available by the company

Requirements

  • Must possess an active Top Secret (TS) clearance at the time of proposal submission and be able to attain Sensitive Compartmented Information (SCI) access by the issuance of the contract
  • Must be a U.S. Citizen
  • Must be willing to undergo and pass a Counterintelligence (CI) Polygraph
  • Must possess a MCSA: SQL Server Certification
  • Must possess a Security+ Certification
  • Must obtain/retain a government background investigation commensurate with position requirements
  • Possesses communication skills to effectively interface with military officials, managers, and subordinates
  • Expertise in Remedy/SQL database planning, architecture, design, and maintenance
  • Sufficient expertise in the Military Decision Making Process (MDMP), Army Intelligence, and Microsoft Office and SharePoint to accomplish assigned tasks
  • Results-focused mindset with strong critical thinking and analytical approaches to gather and use multiple sources of information
  • Bachelor’s degree in a technology-related field and a minimum of eight (8) years’ hands-on experience in Remedy administration, design, and development
  • OR a minimum of twelve (12) years’ hands-on experience in Remedy administration, design, and development

What we offer

  • Medical
  • Dental
  • Vision
  • 401(K) Immediate Vesting
  • Company Life Insurance
  • Short-Term and Long-Term Disability Insurance
  • Professional Development Assistance
  • Legal Aid Assistance Program
  • Family Planning / Fertility Assistance
  • Personal Time Off
  • Observance of Federal Holidays
  • Employee Assistance Program (EAP)
  • Training and Development Opportunities

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