CrawlJobs Logo

Senior Release Train Manager - IT Infrastructure

zelis.com Logo

Zelis

Location Icon

Location:
United States

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

139000.00 - 186000.00 USD / Year

Job Description:

The Senior Release Train Manager (RTM) is a servant leader and coach that is responsible for driving end to end delivery of value in an Agile Release Train (ART) or Value Stream in a Lean-Agile enterprise. This resource facilitates clear communication to management and to the team(s) by helping to educate the team in following Agile Processes. This role is responsible for facilitating the planning and delivery efforts of the teams within the Enterprise IT Infrastructure ART. The Senior RTM is open, approachable, collaborative, and enjoys working with passionate people. They are proactive in solving problems to help their ART teams succeed. They will drive an Agile framework that results in high quality product delivery and continuous improvements in a fast-paced environment by helping to remove impediments and fostering an environment for high-performing team-dynamics. They are responsible for coordinating, planning, leading, organizing, and motivating agile scrum and kanban teams to achieve a high level of performance and quality in delivering agile projects that provide exceptional business value to users. The Senior RTM is responsible for leading a team of Scrum Masters & RTE's and may also serve as Scrum Master of one or more scrum teams when needed. The Sr RTM is responsible for managing and providing consolidated summaries on several concurrent high visibility projects using Agile methods in a fast-paced environment that may cross multiple business divisions.

Job Responsibility:

  • Lead, hire, mentor, and scale a high-performing team of Scrum Masters & RTE's to support the IT Infrastructure ART and the Enterprise Applications ART
  • Leading ART PI Planning, program execution, scrum, and ART synch events
  • Coaching Scrum Teams in relentless improvement
  • Creating transparency using metrics to drive positive change
  • Facilitating resolution of dependencies, impediments, and risks amongst the scrum teams
  • Building high-performing teams – Focus on ever-improving team dynamics and performance
  • Enabling organizational effectiveness – Work with other stakeholders to help the team contribute towards improving the overall development Value Stream
  • Exhibits Lean-Agile leadership – Exhibits the behaviors of a Lean-Agile Leader with a Lean-Agile Mindset. Helps the team embrace SAFe Core Values, adopt, and apply SAFe Principles, and implement SAFe practices
  • Facilitates the team’s progress toward team goals – Trained as a team facilitator and is continuously engaged in challenging the old norms of development to improve performance in the areas of quality, predictability, flow, and velocity. Assisting the product owner(s) in maintaining and prioritization of the product backlog. Helps the team focus on daily and Sprint Goals in the context of the current Program Increment (PI) Objectives
  • Leads team efforts in relentless improvement – Helps the team improve and take responsibility for their actions
  • facilitates the team retrospective. Teaches problem-solving techniques and helps the team become better problem-solvers for themselves
  • Eliminates impediments – Many blocking issues will be beyond the team’s authority or may require support from other teams. The Sr RTM supports the team in addressing and eliminating these issues to improve the likelihood of achieving the objectives of the Sprint and PI
  • Builds a high-performing team – Focuses on ever-improving team dynamics and performance. Helps the team manage interpersonal conflicts, challenges, and opportunities for growth. Escalates people problems to management where necessary, but only after internal team processes have failed to resolve the issue
  • helps individuals and teams through personnel changes
  • Responsibilities on the train – The Sr RTM leads the train and helps coordinate inter-team cooperation and helps the team operate well on the train
  • Coordinates with other teams – The Sr RTM supports the team’s efforts to continuously improve communications and relationships with other teams. They frequently represent the team in the Scrum of Scrums (SoS), helping the team remain aware of opportunities to engage and improve program effectiveness
  • Supports estimating – Guides the team in establishing normalized estimates and helps the team understand how to estimate Features and Capabilities

Requirements:

  • Bachelor’s degree or equivalent work experience required
  • Must have 8+ years of experience as a Senior Scrum Master or Release Train Engineer
  • Minimum 5+ years supporting IT Infrastructure teams and projects, such as cloud engineering, data center operations, database engineering, network engineering, ITSecOps, desktop engineering, EUC, SRE, etc.
  • 5+ years of experience as a people manager is required
  • Agile Tools experience (i.e. Jira, Confluence, TFS, DevOps, etc.)
  • Thorough knowledge of Scrum framework and application of core Agile values and principles in managing Product Development and Delivery, SAFe Agile preferred
  • Experience in successfully delivering medium/large size projects with minimal direction
  • SAFe RTE and CSM certifications are strongly preferred
  • 5+ years of experience with Jira and/or Jira Align is strongly preferred

Nice to have:

  • Dynamic people leader with a growth mindset and focus on execution
  • Strong operator mentality with a “get it done” attitude, capable of balancing high-level strategic thinking with hands-on execution
  • Proven ability to build scalable, high-impact processes to support fast-moving technical needs
  • Demonstrated ability to effectively influence and collaborate with diverse internal stakeholders
  • Strong analytical and problem-solving abilities
  • Demonstrated success delivering results, measuring performance, and ensuring accountability
  • A team player with strong partnership and collaborative style
  • Excellent verbal and written communications skills, including meeting facilitation and presentation
  • Agile mindset: A mindset that sees learning opportunities from issues and failures and a belief that our skills and ability evolve and improve with effort over time
  • Strong time management skills and ability to prioritize workloads
  • Ability to transfer knowledge to staff with different backgrounds, educational experiences and learning styles
  • Excellent planning and organizational skills
  • Excellent and professional verbal and written communication skills. Ability to interact and communicate with all resource levels
  • Can work remotely
  • travel requirements to (primarily) domestic destinations 5-10%
What we offer:
  • 401k plan with employer match
  • flexible paid time off
  • holidays
  • parental leaves
  • life and disability insurance
  • health benefits including medical, dental, vision, and prescription drug coverage

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Senior Release Train Manager - IT Infrastructure

Change & Release Lead

Change & Release Lead role at Hewlett Packard Enterprise, working in HPE Operati...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Overall 10 to 15 years of experience in Information technology
  • 5+ years experience of working as a Change & Release Manager in an outsourced environment and supplier management against SLAs
  • Experience of Change managing applications, end user devices, network infrastructure and services in an ITIL compliant environment
  • Experience of working in a secure environment
  • Experience of building strong working relationships with a variety of stakeholders
  • Strong customer focus
  • Project management experience
  • Good communication and negotiation skills
  • Positive can do attitude and flexibility of approach
  • Professional qualification or equivalent experience in an Information technology related subject and project management
Job Responsibility
Job Responsibility
  • Review and record requests for change (RFCs)
  • Categorize change requests
  • Prioritize changes according to business objectives
  • Manage the transition of changes from the development team to the operations
  • Convene the change advisory board (CAB) meetings
  • Perform adequate assessments and ensure there are no impairments caused by change
  • Effectively assess the change risks and consequences of requested changes
  • Accept or reject RFCs
  • Coordinate the building, testing, and implementation of changes
  • Mediate conflicts related to the change where necessary
What we offer
What we offer
  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Unconditional Inclusion policy
  • Comprehensive suite of benefits supporting physical, financial and emotional wellbeing
  • Career development programs
  • Flexible work arrangements
  • Fulltime
Read More
Arrow Right

Release Train Engineer

Reporting to the VP - Infrastructure, Operations, and Information Management, th...
Location
Location
United States , Lake Mary
Salary
Salary:
143400.00 - 267155.00 USD / Year
healthfirst.org Logo
Healthfirst
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience managing large-scale, cross-functional projects and programs for Infrastructure and Operations at an enterprise scale
  • Technical depth across a broad range of technologies: Server, Network, DBA, Cloud, Desktop, etc. with an ability to communicate effectively with highly technical resources
  • Experience operating on a SAFe agile Release train as the Release Train Engineer (RTE)
  • Demonstrable experience influencing skills across technical teams, peers, and leaders
  • Experience engaging and communicating with key stakeholders including senior-level leadership
  • Strong Business Acumen and 10+ years of experience in Information Technology roles
  • 5+ years of experience owning Program Management or the RTE function in a fast paced environment
  • High School Diploma or GED from an accredited institution
Job Responsibility
Job Responsibility
  • Champion the use of Digital.AI Agility (formerly VersionOne) for Agile planning across epics, features and stories for the Infrastructure and Operations program
  • Partner with Product Owners on balancing and prioritizing intake vs. internal product improvements while ensuring optimal delivery against team bandwidth
  • Work with Product Owners to manage the backlog across products and the Infrastructure and Operations program
  • Leverages deep and broad Infrastructure & Operations technology experience to manage the intake of work into I&O
  • Prepare and present to business/IT during Program PI planning and Enterprise PI planning events
  • Plan, direct, and coordinate activities through the entire delivery life cycle
  • Create and execute against plans to drive the resolution of issues/risks that impede delivery
  • Uses data and metrics to manage and optimize the flow of value throughout the Infrastructure and Operations Program
  • Actively manage Program and key stakeholder expectations and relationships
  • Enable Agile practices, methods, and standards
What we offer
What we offer
  • Medical, dental and vision coverage
  • Incentive and recognition programs
  • Life insurance
  • 401k contributions
  • Fulltime
Read More
Arrow Right

Release Train Engineer

Reporting to the VP - Infrastructure, Operations, and Information Management, th...
Location
Location
United States , Lake Mary
Salary
Salary:
143400.00 - 267155.00 USD / Year
healthfirst.org Logo
Healthfirst
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience managing large-scale, cross-functional projects and programs for Infrastructure and Operations at an enterprise scale
  • Technical depth across a broad range of technologies: Server, Network, DBA, Cloud, Desktop, etc. with an ability to communicate effectively with highly technical resources
  • Experience operating on a SAFe agile Release train as the Release Train Engineer (RTE)
  • Demonstrable experience influencing skills across technical teams, peers, and leaders
  • Experience engaging and communicating with key stakeholders including senior-level leadership
  • Strong Business Acumen and 10+ years of experience in Information Technology roles
  • 5+ years of experience owning Program Management or the RTE function in a fast paced environment
  • High School Diploma or GED from an accredited institution
Job Responsibility
Job Responsibility
  • Champion the use of Digital.AI Agility (formerly VersionOne) for Agile planning across epics, features and stories for the Infrastructure and Operations program
  • Partner with Product Owners on balancing and prioritizing intake vs. internal product improvements while ensuring optimal delivery against team bandwidth
  • Work with Product Owners to manage the backlog across products and the Infrastructure and Operations program
  • Leverages deep and broad Infrastructure & Operations technology experience to manage the intake of work into I&O
  • Prepare and present to business/IT during Program PI planning and Enterprise PI planning events
  • Plan, direct, and coordinate activities through the entire delivery life cycle
  • Create and execute against plans to drive the resolution of issues/risks that impede delivery
  • Uses data and metrics to manage and optimize the flow of value throughout the Infrastructure and Operations Program
  • Actively manage Program and key stakeholder expectations and relationships
  • Enable Agile practices, methods, and standards
What we offer
What we offer
  • medical, dental and vision coverage
  • incentive and recognition programs
  • life insurance
  • 401k contributions
  • Fulltime
Read More
Arrow Right

Senior Technical Operations Manager

RUCKUS Networks a CommScope BU is looking for a seasoned Senior Technical Operat...
Location
Location
United States , Sunnyvale
Salary
Salary:
135600.00 - 180000.00 USD / Year
commscope.com Logo
CommScope
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years in technical operations with 4+ years leading Technical Operations, SRE, or infrastructure teams
  • Proven track record of team development with experience mentoring engineers and building high-performing teams
  • Strong project management skills with experience using Agile/Kanban methodologies and JIRA
  • Excellent communication abilities with experience presenting to executive stakeholders and cross-functional teams
  • Deep SRE experience including incident management, monitoring, and reliability engineering
  • Infrastructure automation expertise with Terraform, Kubernetes, Docker, and CI/CD pipelines
  • Cloud platform proficiency in GCP/AWS including networking, security, and cost management
  • Monitoring and observability experience with Prometheus, Grafana, APM tools, and log aggregation
  • 24/7 operations experience including on-call management, escalation procedures, and global team coordination
  • Change management and compliance experience with SOC2, security reviews, and audit processes
Job Responsibility
Job Responsibility
  • Lead and mentor Technical Operations engineers across multiple time zones
  • Build collaborative team culture that promotes knowledge sharing, innovation, and operational excellence
  • Establish clear performance expectations and provide regular coaching to develop technical and leadership skills
  • Foster cross-functional partnerships with Product, Security, and Development teams
  • Own 24/7 operational stability including incident response, escalation procedures, and post-incident reviews
  • Drive comprehensive incident management including alert management, outage response, and root cause analysis (RCA/CAR)
  • Implement and maintain SRE practices including SLOs, error budgets, and reliability engineering principles
  • Establish robust monitoring and alerting using APM tools, diagnostic dashboards, and early detection systems
  • Lead technical project delivery with clear timelines, resource allocation, and stakeholder communication
  • Implement structured project management methodologies to provide visibility to senior leadership
What we offer
What we offer
  • Medical, dental, and vision plans
  • Life and accidental death insurance
  • A 401(k) plan
  • Participation in the Company’s Incentive Plan
  • Eleven paid holidays in a full calendar year
  • Two weeks of paid vacation (prorated based on start date)
  • Other leave options
  • Fulltime
Read More
Arrow Right

Senior Enterprise Applications Engineer

As a member of the Information Services Department, the Senior Enterprise Applic...
Location
Location
United States , Wilmington
Salary
Salary:
Not provided
benchmarkmakers.com Logo
Benchmark Makers
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree required, preferably in computer science
  • Minimum of ten years of extensive experience managing enterprise-wide applications, preferably in a law firm
  • Deep knowledge of document management, timekeeping, law firm accounting and billing systems, litigation support, ethical walls and security
  • Infrastructure, server, operating systems and network communications knowledge
  • Proficient knowledge of desktop operating systems, software and software packaging practices
  • Deep knowledge of law firm software, procedures and risk policies
  • Strong ability to install and maintain any enterprise-wide application, including servers, customizations and integrations, load balancing, disaster recover procedures
  • Knowledge of SQL server and SQL scripting
  • Extensive experience supporting and configuring Intapp products
Job Responsibility
Job Responsibility
  • Monitor the health of enterprise-wide applications, including error logs, server performance, and memory and processor usage
  • Resolve and respond to Help Desk tickets related to enterprise-wide applications, plus all other applications as needed
  • note trends
  • perform troubleshooting
  • perform problem management, including escalating to other teams and to vendors as needed
  • Keep current on patches and releases related to enterprise-wide applications
  • review release notes
  • track resolutions to existing software problems
  • recommend updates to install
  • Lead the testing of new software or new versions of software
  • Fulltime
Read More
Arrow Right

Director – Senior Engineering Manager in Enterprise Technology

The Senior Engineering Manager is a senior management level position within Ente...
Location
Location
India , Pune
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 15+ years of relevant leadership and delivery experience in an Engineering focused role with extensive experience in global business, functional and people management
  • Experience working in Financial Services or a large complex and/or global environment
  • Exposure to working with AI-assisted software development models, and experience implementing Gen AI use cases
  • Experience providing leadership for scaled agile release trains preferred
  • program management experience helpful
  • Demonstrated ability to influence remote, senior stakeholders including senior business executives
  • Experience in tracking and monitoring delivery, productivity and organizational health metrics
  • Experience planning, forecasting and managing technology budgets at team level, including project tracking and governance
  • Demonstrated systems thinking, critical analysis and design thinking skills
  • Ability to work in a globally matrixed environment and partner with virtual teams and external partners
Job Responsibility
Job Responsibility
  • Lead and manage a set of engineering teams to deliver business and technology value, working with peers and partners. Actively speed up and improve engineering practices ensuring higher levels of productivity and quality
  • Define and implement the workforce strategy creating an organization of happy, productive, engaged, co-located engineering teams comprised of direct and supplier staff located globally, including workforce planning, hiring, performance and pay management, and exits
  • Implement career development frameworks and processes for the team, providing coaching, mentoring and development of engineering and related job families
  • Be a great partner, but also hold your peers (Product, UX, Architecture) accountable for partnering with you in delivery
  • Actively participate as a stakeholder in Product discussions, providing valuable input on product roadmap and requirements and advocating for initiatives such as technical debt reduction, modernization of technology assets, and improvements in ways of working​
  • Be a strong advocate for and drive the adoption of modern engineering practices including scaled agile, DevOps, CI/CD and automation, and build a culture of engineering and continuous improvement, with a focus on velocity, quality and agility
  • Stay abreast of domain and industry developments and advocate relevant technology strategies as appropriate, including the use of AI, cloud, data technologies, and third-party products, and drive a culture of innovation
  • Recommend and evaluate SaaS or third-party products as appropriate and manage existing SaaS and third-party products, licenses and vendor relationships. Work with third party product vendors to design, implement and upgrade risk-compliant, secure, fit for purpose products with the right architecture, infrastructure and monitoring
  • Develop and implement the technology roadmap and strategy and provide ownership for technology products, working in partnership with the product team, peers, business stakeholders, and technology partners
  • Build productive relationships with business counterparts and support the execution of key programs working in partnership with business, infrastructure and security teams
  • Fulltime
Read More
Arrow Right

Director - IT Senior Group Manager (Platform Engineering and Optimization)

The Director - IT Senior Group Manager ( C15) is a senior management level posit...
Location
Location
India , Chennai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 15+ years of relevant leadership and delivery experience in an Engineering focused role with extensive experience in global business, functional and people management
  • relevant degree in Engineering or computer science from reputed school. Masters degree preferred
  • Experience working in Financial Services or a large complex and/or global environment
  • Exposure to working with AI-assisted software development models, and experience implementing Gen AI use cases
  • Experience providing leadership for scaled agile release trains preferred
  • program management experience helpful
  • Demonstrated ability to influence remote, senior stakeholders including senior business executives
  • Experience in tracking and monitoring delivery, productivity and organizational health metrics
  • Experience planning, forecasting and managing technology budgets at team level, including project tracking and governance
  • Demonstrated systems thinking, critical analysis and design thinking skills
Job Responsibility
Job Responsibility
  • Lead and manage a set of engineering teams to deliver business and technology value, working with peers and partners. Actively speed up and improve engineering practices ensuring higher levels of productivity and quality
  • Define and implement the workforce strategy creating an organization of happy, productive, engaged, co-located engineering teams comprised of direct and supplier staff located globally, including workforce planning, hiring, performance , and pay management
  • Implement career development frameworks and processes for the team, providing coaching, mentoring and development of engineering and related job families
  • Be a great partner, but also hold your peers (development, testing , Architecture, Infra team etc) accountable for partnering in delivery
  • Managing Lower environment operations, observability, test data management and test automation will be key focus areas
  • Be a strong advocate for and drive the adoption of modern engineering practices including scaled agile, DevOps, CI/CD and automation, and build a culture of engineering and continuous improvement, with a focus on velocity, quality and agility
  • Stay abreast of domain and industry developments and advocate relevant technology strategies as appropriate, including the use of AI, cloud, data technologies, and third-party products, and drive a culture of innovation
  • Develop and implement the technology roadmap and strategy and provide ownership and direction for technology products, working in partnership with the application development team, business stakeholders, and other technology partners
  • Build productive relationships with business counterparts and support the execution of key programs working in partnership with business, infrastructure and security teams
  • Oversee the technology budget for the function and manage the budget and forecasts to ensure relevant targets are met
  • Fulltime
Read More
Arrow Right

Senior Product Manager

Security represents the most critical priorities for our customers in a world aw...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years product management experience with complex, cross-organizational products
  • Deep AI/ML expertise with proven ability to integrate AI-first thinking into strategy
  • Track record defining product vision that drives significant business impact
  • Strong technical background (APIs, infrastructure, AI modeling)
  • Expert stakeholder management and ability to influence senior leadership
  • Strong analytical skills with OKR/KPI definition and tracking experience
  • Go-to-market planning and product launch experience
Job Responsibility
Job Responsibility
  • Define long-term product vision, strategy, and roadmap across organizational boundaries
  • Write product framing memos emphasizing AI as a core differentiator
  • Translate complex AI concepts into business value for executives and customers
  • Build consensus across cross-functional teams, partners, and senior leadership
  • Assess partnership and acquisition opportunities
  • Lead AI-powered analysis of customer signals (usage, telemetry, feedback) to identify unmet needs
  • Conduct competitive analyses and market research as subject matter expert
  • Engage directly with customers through 1:1 interactions and broader forums
  • Share strategic insights with senior stakeholders to drive cross-team alignment
  • Own product roadmap, prioritize backlog, and manage tradeoffs with engineering teams
  • Fulltime
Read More
Arrow Right