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Senior Relationship Manager

mentimeter.com Logo

Mentimeter

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Location:
Sweden , Stockholm

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Mentimeter is an engagement tool with a clear goal in mind. To turn presentations into conversations. Through real-time interactivity and clear visualizations, we get people to participate, engage and become more productive. Transforming all those passive meetings, airless classrooms and drawn out trainings into valuable and memorable moments. We truly believe that you achieve the best results by doing things together. And that successful leaders need to adopt a curious and collaborative mindset in order to get there. So with you at Mentimeter, you’ll be a big part of the ambition to help over 1 billion people listen, learn and work better together. Mentimeter has grown fast within the Enterprise customer segment in the past years. Today, our Relationship Managers manage more than 1 000 existing Enterprise customers with support from our Customer Success Managers. With this growth, we have seen an increased demand for organisations to roll out Mentimeter on a wider scale. This has led to an internal need of driving bigger commercial discussions, and strategically developing partnerships with some of our largest Enterprise customers. To cater for this need, and to facilitate the growth of this customer segment, we are now looking for a Senior Relationship Manager to drive strategic sales processes with our Key accounts.

Job Responsibility:

  • Manage a book of 10-15 Key Accounts with full commercial responsibility
  • Develop and leverage relationships with C-level stakeholders and key influencers in various departments/teams/regions all over the world
  • Full commercial responsibility of revenue retention & growth by building a strong pipeline, while serving as a trusted adviser to our customers
  • Manage a continuous forecast & risk management of key renewals
  • Ownership of renewals of ongoing agreements in order to prevent churn
  • Ability to assess business opportunities and use data in order to support decision-making towards customers
  • Drive a strategy for best-in-class scalable customer success
  • Understand customer needs and ability to translate that into product fit
  • Collaborate together with Senior Customer Success Managers for our strategic enterprise customers
  • Act as a bridge between sales, product and business development in order to proactively seek improvement of our Enterprise offering and be the voice of your customers
  • Act as an internal expert through sharing knowledge and learnings with the sales team, assist sales team in high level discussions and develop sales best practices

Requirements:

  • 5+ years of sales experience
  • 2+ years experience from key account sales and leading complex, strategic sales processes towards an international customer base
  • Experience in SaaS sales
  • Ability to assess business opportunities and use data to make informed decisions and persuade others
  • Passion for building long-term relationships as well as driving commercial initiatives with customers
  • Knowledge of software contract terms and conditions with the ability to create fair transactions
  • Strong business acumen with the ability to quickly understand and conduct research on your accounts
  • Communication & Stakeholder Management with a proven track record in successfully addressing C-suite executives
  • Strong negotiation, pipeline and forecasting skills
  • Ability to manage customers simultaneously while positioning company products against direct and indirect competitors
  • Professional-level English
  • Excellent communication skills

Nice to have:

  • Bachelor or master’s degree (field not important)
  • Strategic Accounts SaaS sales experience
What we offer:
  • Competitive compensation and benefits package, including pension contributions
  • Access to a leadership program (including external personal coach) and relevant education
  • Diverse and inclusive work environment
  • Continuous professional development
  • Career opportunities
  • Healthy view on work-life balance

Additional Information:

Job Posted:
January 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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