CrawlJobs Logo

Senior Registration Support Officer

gloucestershire.gov.uk Logo

Gloucestershire County Council

Location Icon

Location:
United Kingdom , Cheltenham

Category Icon
Category:

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

30024.00 - 32597.00 GBP / Year

Job Description:

The very busy team manage all bookings, along with associated admin for ceremonies and licensing of Approved Premises in Gloucestershire. The team receive all email and telephone calls from the public wishing to book appointments to register Births and Deaths, give Notice of Marriage and Civil Partnerships and take complicated statutory and non-statutory ceremony bookings. The team is the first point of contact for the public and delivers excellent telephone, email and front facing customer service to all accessing the service.

Job Responsibility:

  • Share the line management of a team comprising of approximately 18 Registration Support Officers
  • Responsible for all aspects of staff line management
  • Work closely with two other SRSO’s
  • Support a wider team of 85 Casual Celebrant and Registration Officers
  • Support the team introducing innovative, digital changes and improvements
  • Lead by example and champion excellent customer service skills

Requirements:

  • Proven experience of effectively managing and recruiting staff
  • Proven experience of developing policies, procedures, and projects to support quality control and ongoing staff training and development
  • Experience of handling complaints, queries, and feedback, in writing, by phone and in person
  • Strong ongoing learning ethic, always adhering to service legislation
  • Articulate with excellent interpersonal and administrative skills
  • High level of proficiency in ICT and working with complex systems
  • Strong problem-solving skills
  • Evidence of successful interactions with highly emotional members of the public in a demanding environment
  • Flexibility and resilience
What we offer:
  • 25.5 days annual leave rising to 30.5 days after 5 years continuous service
  • Option to purchase 5 days of additional leave per year (pro-rata for part-time staff)
  • Family friendly employer offering benefits to help support you and your family
  • Career development and qualification opportunities
  • Supportive and positive working environment with regular, robust supervision
  • Excellent Local Government Pension Scheme (LGPS)
  • Access to our Employee Assistance Programme (EAP)
  • An in-house Occupational Health service
  • Employee discount scheme
  • Cycle to Work scheme
  • Links to employee networks such as Prism (LGBT+) network and the Young Employees Network
  • Gloucestershire Salary Sacrifice Green Car Scheme (T&C's apply)

Additional Information:

Job Posted:
January 16, 2026

Expiration:
February 08, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Senior Registration Support Officer

Senior MPM Officer

The MPM Senior Officer is responsible to efficiently and effectively support the...
Location
Location
United Arab Emirates , Dubai
Salary
Salary:
Not provided
https://www.allianz.com Logo
Allianz
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in healthcare administration, Business Administration, or a related field
  • Minimum of 3-5 years of experience in similar role within healthcare provider network management, contract negotiation, or a related field
  • Understanding of healthcare industry regulations, standards, and best practices
  • Good interpersonal/relationship skills
  • Attention to details: Ability to document prescribed formats, and/or present information to others
  • understand complex written and oral instructions
  • Ability to collate specific data
  • using data systems and local tools
  • Ability to work with a wide diversity of individuals and within a team
  • Good verbal and written communication skills
Job Responsibility
Job Responsibility
  • Support Network Development: Assist the Manager in developing and maintaining a network of healthcare providers, including hospitals, physicians, and ancillary services and negotiation of Provider revenues
  • Conducts Gap analysis of Provider Network as assigned
  • Manages empanelment request from Medical Providers including but not limited to: Receipt, registration, and up-to-date record maintenance with consistent informs in coordination with unit members
  • Responds to the request and follow up for completion of case file
  • Concludes Medical contract preparation activities by coordinating verification and approvals by appropriate levels of authority
  • Contract Documentation preparation, coordination and filing: Contract documentations and mail room operations management and coordination
  • Provider database: Responsible for accurate and up to date records of medical provider database
  • Maintains and periodically monitors valid Medical Provider data, hierarchy, and links for the region and update web interactive portal services
  • Technical infrastructure: Responsible to learn and adapt to the company’s technical environment and work on all the applicable systems and projects across all Allianz Partners entities
  • Assist In Provider negotiations as assigned
What we offer
What we offer
  • Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey
  • We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs
  • All that in a global environment where international mobility and career progression are encouraged
  • Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance
  • Fulltime
Read More
Arrow Right

Programme Coordinator

BSBI’s mission is to educate students to effectively shape the future and become...
Location
Location
Spain , Barcelona
Salary
Salary:
Not provided
gusgermany.com Logo
GUS Germany GmbH
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A minimum of a Bachelor’s degree (or equivalent)
  • High level of customer focus
  • Excellent attention to detail and organizational skills
  • Proficiency with the MS Office suite
  • High level of discretion, diplomacy, and cultural intelligence
  • Enjoy working in a team environment
  • Flexible mindset with the ability to adapt to various responsibilities
  • Full working proficiency in English and Spanish
Job Responsibility
Job Responsibility
  • General Administrative Duties: Maintain databases, issue official letters, and manage trackers and other administrative tasks as required
  • Customer Service and Communication: Deliver the highest levels of customer satisfaction by providing seamless administration, excellent customer service, and effective communication with students, staff, and external partners
  • Student Support: Assist students on campus and handle inquiries through shared mailboxes, ensuring their needs are met promptly and efficiently
  • Registration Support: Offer support in the preparation for and throughout the registration process, helping to ensure a smooth experience for all students
  • Academic Support: Assist students with academic-related inquiries, guiding them on available learning resources and support services. Coordinate with faculty members and facilitate fruitful collaboration
  • Performance and Attendance Monitoring: Monitor students' performance and attendance in their programmes, ensuring compliance with BSBI's requirements
  • Timetable and Schedule Management: Organize and manage timetables and schedules to ensure that all academic and administrative activities run smoothly
  • Additional Responsibilities: Manage any other tasks assigned by the senior management of BSBI, adapting to the dynamic needs of the institution
  • Fulltime
Read More
Arrow Right

Technical Manager

The Technical Manager will be responsible for leading the estimating and pre-con...
Location
Location
United Kingdom , Kettering
Salary
Salary:
70000.00 - 75000.00 GBP / Year
hederahiring.com Logo
Hedera Hiring Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 5 years of experience in estimating and pre-construction in ICP/IDNO/DNO environment
  • Skilled in team leadership, with experience mentoring or training junior staff
  • Ability to manage large-scale or multi-phase project tenders
  • Degree in Electrical/Civil/Mechanical Engineering, or a closely related field
  • Proficiency in AutoCAD and Microsoft Office (Word, Excel, Outlook)
  • Registration or working towards EngTech, IEng, or CEng status
Job Responsibility
Job Responsibility
  • Lead, mentor, and develop the estimating and pre-construction teams
  • Oversee accurate and timely production of quotations and tender documentation
  • Review incoming project enquiries to ensure scope alignment and pricing accuracy
  • Coordinate effectively with Contracts Managers, Business Development, and design teams
  • Interpret network study outputs (e.g. Synergy, Windebut, GasWorks) to validate feasibility
  • Monitor KPIs for estimating and pre-construction functions, reporting to senior leadership
  • Support the resolution of technical or commercial challenges during tendering stages
  • Oversee design submission quality and ensure proper handover documentation
  • Drive continuous improvement across pre-construction processes and systems
  • Maintain compliance with current legislation and technical standards
What we offer
What we offer
  • Company car / car allowance
  • Flexible work arrangements
  • 25 days holiday + bank holidays (increasing with service)
  • Pension
  • Life Assurance
  • Long Service Awards
  • Opportunities for progression and professional registration (EngTech, IEng, CEng)
Read More
Arrow Right

Assistant Front Office Manager

The Assistant Front Office Manager supports the Front Office & Butlers Manager i...
Location
Location
Italy , Rome
Salary
Salary:
Not provided
fairmont-manoir-richelieu.com Logo
Fairmont Le Manoir Richelieu
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience as an Assistant Front Office Manager or Front Office Supervisor in a luxury or 5-star hospitality environment
  • Bachelor’s degree in hospitality management, Business Administration, or a related field is highly preferred
  • Strong knowledge of luxury hospitality standards and Front Office operations
  • High proficiency in hotel property management systems and standard office software
  • Demonstrated leadership and team-management skills with the ability to motivate and support a diverse team
  • Excellent communication and interpersonal skills, with the ability to interact effectively with guests, colleagues, and senior management
  • Strong problem-solving, judgment, and decision-making abilities, particularly in high-pressure situations
  • Eligibility to work in Italy
Job Responsibility
Job Responsibility
  • Assisting in the management of all Front Office, Butlers & Guest Centricity operations, including guest reception and registration (arrivals, departures), room inventory and availability, guest service standards, product quality, cost controls, and departmental profitability
  • Supporting the implementation and enforcement of Front Office, Butlers & Guest Centricity policies, procedures, brand standards, and service initiatives to ensure consistent luxury service delivery
  • Supervising daily Front Office, Butlers & Guest Centricity activities and shifts, ensuring smooth operations across all touchpoints, including night operations when required
  • Acting as Front Office & Butlers Manager in their absence, assuming full responsibility for departmental operations and decision-making
  • Training, coaching, monitoring, and developing team members
  • conducting performance evaluations, providing continuous feedback, and supporting recognition and engagement initiatives
  • Monitoring guest satisfaction scores and service trends, proactively addressing service gaps and implementing improvements
  • Ensuring full compliance with company standards, operational procedures, and legal requirements by all Front Office, Butlers & Guest Centricity teams members
  • Welcoming VIPs and repeat guests, anticipating needs, handling special requests, and ensuring personalized service experiences
  • Handling guest complaints and escalated issues promptly, professionally, and with a solutions-focused approach
What we offer
What we offer
  • A competitive salary package
  • ALL - Heartist® Program: Employee benefit card offering discounted rates at all ACCOR locations and partner venues worldwide
  • Learning & development: Opportunity to develop your talent and grow within your property and across the world!
  • Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent
  • Fulltime
Read More
Arrow Right

Personal Assistant to CEO

Compass Associates are currently working in partnership with a highly reputable ...
Location
Location
United Kingdom , Dudley
Salary
Salary:
30000.00 - 35000.00 GBP / Year
compass-associates.com Logo
Compass Associates
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong written and verbal communication skills, including excellent minute-taking
  • Highly organised with the ability to manage multiple workstreams independently
  • Advanced IT proficiency (MS Outlook, Excel, Word, PowerPoint)
  • Prior experience in a regulated care or healthcare environment is desirable but not essential
Job Responsibility
Job Responsibility
  • Manage the CEO’s calendar, coordinating meetings, appointments, and prioritising urgent matters
  • Review and triage emails, responding on behalf of the CEO where appropriate and ensuring timely follow-up
  • Coordinate travel and accommodation, prepare itineraries, and manage associated expenses
  • Handle incoming calls and correspondence with professionalism and discretion
  • Prepare letters, reports, presentations, and communications to board-level standard
  • Support the preparation and distribution of Board packs, agendas, and follow-up actions
  • Attend senior meetings as required and take professional minutes, ensuring clear and timely distribution
  • Organise internal and external events, away days, and site visits
  • Prepare documentation for signature, review supplier quotes, and liaise with finance or procurement teams
  • Submit expenses, monitor small budget lines, and assist with invoice reviews when required
  • Fulltime
Read More
Arrow Right

Legal Administrator

We are a well-established and forward-thinking law firm based in Leeds, looking ...
Location
Location
United Kingdom , Leeds
Salary
Salary:
25000.00 GBP / Year
https://www.douglas-scott.co.uk Logo
Douglas Scott
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in a Legal Admin or Professional Services Admin role
  • A high attention to detail to produce work / documentation which is consistently of a high standard
  • An advanced knowledge of Word applications such as auto-numbering, bookmarks and track changes
  • Ability to co-ordinate large documents using Word
  • Very competent with MS PowerPoint, Excel, Outlook and Internet applications
  • Excellent communication skills, both written and verbal
  • Ability to prioritise workload to increase efficiency for the team
  • Shows initiative and is self-motivated
Job Responsibility
Job Responsibility
  • General administrative support for the department and the wider Leeds office when required e.g. filing, photocopying
  • managing post, archiving, arranging couriers and occasional reception cover
  • Deal with post-completion registrations at the Land Registry and the FCA
  • To ensure that all post-completion documentation is checked thoroughly once received back from the Land Registry and FCA and send this on to the other side
  • To assist with marketing and business development documentation where needed
  • Organise and maintain tidy and accurate files both in hard copy and electronically
  • Manage workload capacity and provide regular updates to the Senior Team Administrator, Office Manager and Line Manager
What we offer
What we offer
  • Competitive salary
  • Hybrid working environment
  • Supportive, professional work environment
  • Opportunities for career development within a reputable and growing firm
  • Fulltime
Read More
Arrow Right

Executive Manager, Intellectual Property

Lead CSIRO’s enterprise-wide IP strategy and commercialisation initiatives. Maxi...
Location
Location
Australia , Melbourne, Canberra, Brisbane
Salary
Salary:
163000.00 - 180000.00 AUD / Year
https://www.csiro.au/ Logo
CSIRO
Expiration Date
January 18, 2026
Flip Icon
Requirements
Requirements
  • Relevant tertiary degree, combined with demonstrated achievement in senior IP advisory and managerial roles together with relevant domain expertise
  • Current registration as a Trans-Tasman Patent Attorney
  • Demonstrated ability to develop and manage a portfolio of strategic IP relationships, activities, and assets, in line with CSIRO’s Corporate Plan
  • Demonstrated ability to design and deliver strategic initiatives through own actions, as well as driving alignment across teams, scientists, and customers – delivering results that are impactful and aligned to CSIRO’s Corporate Plan
  • Demonstrated leadership skills and experience that can be applied to leading a team (including through significant change), engaging the team, and providing a unified goal and strategy for them to align to
  • Demonstrated experience to build and maintain strong professional and collaborative working relationships across a wide range of disciplines at all levels of the organisation and externally, proactively seek and influence multiple key stakeholders, within a complex and ambiguous environment, to achieve a successful outcome
  • Demonstrated experience in building a high performing team, providing coaching and development opportunities across the breadth and depth of a complex team that delivers high standards in service delivery as well as technical output, proven ability to hold a team accountable to specified results, as well as creating a culture that fosters innovative problem solving, continuous improvement and knowledge sharing
Job Responsibility
Job Responsibility
  • Supporting the Chief Legal Officer in partnering with the Board, the Executive Team and Business Development Directors (in turn, supporting Research Unit Directors) to develop IP and commercialisation strategies and associated business models
  • Promoting and delivering a highly professional and collaborative approach in dealing with internal and external customers, capturing and executing against the enterprise-wide IP pipeline and Corporate Plan, resulting in financial return and impact from CSIRO’s IP, research and development and commercialisation
  • Leading IP services and business improvement and change management projects to continually enhance the understanding, effectiveness and efficiency of IP engagement among all CSIRO staff
  • Executing on CSIRO’s Corporate Plan priorities by ensuring a coherent IP and commercialisation strategy
  • Developing strong trusted advisor relationships with senior executives and external stakeholders across industry and government
  • Proactively identifying, guiding, and supporting the conversion of strategic IP and commercialisation opportunities, including leading large and complex commercial projects on behalf of the organisation
  • Identifying and realising IP capture opportunities
What we offer
What we offer
  • 15.4% superannuation
  • Flexible work arrangements
  • Range of leave entitlements
  • Career development opportunities
Read More
Arrow Right

Compliance intern

The Intern uses business and accounting acumen to support tax compliance and con...
Location
Location
United States , Houston
Salary
Salary:
Not provided
ksmllc.com Logo
Kelly S Mathews
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 0-2 years of professional experience in accounting, information technology (IT) or management information systems (MIS)
  • Proficient in Microsoft Office applications, specifically Excel
  • Minimum: Junior or Senior college student pursuing Bachelor’s degree in accounting, information technology (IT) or management information systems (MIS) or a Master’s degree in accounting
  • Must have 60 completed credit hours
  • Preferred GPA: 3.2+
Job Responsibility
Job Responsibility
  • Preparation of U.S. Federal and State motor fuels tax return filings
  • Tax technical research surrounding motor fuels tax, registration, and filing requirements
  • Implementation and maintenance of tax automation software and data analytics tools that facilitate motor fuels tax return preparation and filing
  • Support supervisor(s) on various projects as needed
  • Tax Return Preparer
  • Minimal interaction with Client(s)
  • Able to conduct tax research with guidance
  • Can reconcile using Excel and following a defined process
  • Supports the project team to identify and resolve issues
  • learns to articulate needs
  • Parttime
Read More
Arrow Right