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Senior Regional Services Hub Manager – Relationships & Wellbeing

Australia, Wollongong · Job Posted May 15, 2026

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Job Description

Transform lives every day! Do you want to lead services that genuinely change lives across a whole region? As Senior Regional Services Hub Manager for the Shoalhaven and Illawarra, you will bring together purpose, people leadership and operational excellence. This is a pivotal senior role within our Relationships and Wellbeing leadership team. You will be responsible for leading the quality, growth and sustainability of a diverse portfolio of community services supporting individuals, families and communities. Working closely with the Relationships and Wellbeing leadership team, you will help shape practice, strengthen performance and accountability, and support sustainable service growth through collaboration on service design, workforce planning and tender development. You will also represent Anglicare through strong relationships with government funders, community organisations, churches and internal stakeholders.

Job Responsibility

  • Lead Relationships and Wellbeing services across Shoalhaven and Illawarra
  • Ensure services are safe, effective, person-centred and continuously improving
  • Drive performance against KPIs, contracts and governance requirements
  • Oversee a diverse portfolio of community services supporting individuals and families
  • Lead regional service delivery to meet quality, KPI and governance standards
  • Build and lead high-performing, multidisciplinary teams
  • Translate strategy into effective operational practice
  • Drive service improvement, growth and tender opportunities
  • Manage financial performance and stakeholder relationships
  • Represent the organisation with government, community and internal partners

Requirements

  • BA of Social Work, Psychology and Counselling or relevant tertiary qualifications
  • Extensive leadership experience in community services, mental health or similar
  • Proven ability to lead complex teams through growth and change
  • Strong people leadership with focus on performance and accountability
  • Strong operational, financial and stakeholder management skills
  • Experience supporting service development or tenders
  • Alignment with organisational values and mission

What we offer

  • Salary packaging – up to $15,900 tax-free income plus $2,650 for meals and entertainment
  • Ongoing professional development and leadership training to advance your career
  • Exclusive discounts to over 400 retailers
  • Employee Assistance Program and Fitness Passport with discounts to over 800 gyms

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